IT Resource

1ヶ月前


Tokyo Globalstyle

We are seeking an experienced
IT Resource & Vendor Management Manager
to oversee
IT capacity planning for internal resources
and
demand management for external vendors
.

This role plays a critical part in ensuring optimal resource utilization to support IT service delivery, project execution, and the realization of company strategy.

The position covers
500+ internal IT resources
and
400+ vendor FTEs
across multiple vendor organizations and requires close collaboration with IT leaders, vendors, and company executives

Key Responsibilities

1. Capacity Planning – Internal IT Resources:

  • Collaborate with IT teams to understand
    BAU activities and project demand
  • Develop and maintain
    short- and long-term IT capacity plans
  • Continuously adjust capacity plans based on changing demand
  • Identify
    capacity constraints and critical role shortages
  • Assess how much project work can be delivered with available resources
  • Support executive decision-making by providing
    capacity-based prioritization insights
  • Work with IT leaders and executives to define
    short-term and long-term mitigation plans
    for resource gaps

2. External Vendor Demand Management:

  • Consolidate vendor demand across BAU and project activities
  • Liaise with vendors to understand
    capacity, capability, lead times, and constraints
  • Identify demand-supply gaps and coordinate corrective actions (reprioritization, resourcing, scheduling)
  • Provide structured input to
    Contract and Financial Managers
    when demand deviates from contractual assumptions
  • Support accurate cost estimation and contractual impact assessment

3. Process & Tools :

  • Implement best practices, governance, and tools for
    capacity and vendor demand management
  • Establish and improve processes for managing orders between the company and vendors

4. Stakeholder Management:

  • Act as the
    central coordination point
    between IT teams, vendors, and senior leadership
  • Ensure shared visibility, alignment, and rapid issue resolution

5. Reporting & Insights:

  • Produce regular
    IT Capacity & Vendor Demand reports
  • Provide executives with actionable insights to support
    strategic resource decisions

Key Stakeholders :

  • IT Managers / Resource Managers
  • Program & Project Managers
  • Vendor Managers
  • Financial & Contract Managers
  • IT Service Delivery Managers
  • Company Executives

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