- Train and manage team members
- Assist guests with room options and availability
- Check accommodation and transportation availability
- Help plan travel itineraries and suggest local attractions
- Process payments and send confirmation details
- Resolve booking issues and sort out problems
- Sell and promote reservation services
- Answer customer questions about the reservation process
- Upsell additional services or special packages when appropriate
- Provide support for reservation amendments or cancellations
- Same position or supervisor experience
- Customer-service experience
- Excellent written and verbal communication skills in Japanese and English
- Multi-tasking and time-management skills with task prioritization
-
Kyoto AMANPOSITION OVERVIEW · Reservation Assistant Manager · RESPONSIBILITIES · Training and management of team members · Assist and advise guests who may be choosing from a variety of rooms options · Check availability of accommodation or transportation on the customers' desired travel ...
-
Kyoto Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
-
Kyoto Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Core Assistant Manager
13時間前
Osaka Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
-
Assistant Spa Manager
13時間前
Osaka Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons: · Four Seasons is driven by our people. We are a collective of individuals who strive to become better, to push ourselves to new heights and to treat each other with the respect we wish to receive in return. Our team members around the world create exceptional ...
-
Yawata Hyatt Corporation Full timeIn Room Dining Assistant Manager - Park Hytt Kyoto · Park Hyatt Park Hyatt Kyoto Higashiyama JP - Kansai - KyotoRoom ServiceEntry Level ManagerFull-timeReq ID: KYO000636Local Summary · About Park Hyatt Kyoto · Park Hyatt Kyoto, a luxury hillside guesthouse in the heart of Hi ...
-
Osaka Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Osaka Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Reservations Supervisor
13時間前
Kyoto Dusit Thani Kyoto Japan Full timeJob Summary · The primary objective of this role is to support the Reservation Manager in optimizing room sales and revenue. Key responsibilities include timely and accurate entry of reservations into the system, monitoring room availability, hotel status, close-out dates, and ov ...
-
Osaka Accor Full time· Company Description · Swissôtel Nankai Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka's most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway's Namba Station offering direct train access to Kansai International Air ...
-
Duty Manager
17時間前
京都市, ASAI Kyoto Shijo Full timeJob Summary · To oversee departmental effectiveness and enhance guest satisfaction by coordinating services across Rooms & Guest Services, Reservations, Communication Center, Business Center, Guest Services, and Restaurant. The objective is to increase hotel profitability while m ...
-
Kyoto Marriott International Full timePOSITION SUMMARY · **日本語スキル必須 / Japanese language skill is a must.** · 特別な手配やサービス(例:送迎、予約、クリーニングなど)に対するゲストのリクエストに応え、手配または適切なプロバイダーを特定する。ユニークなニーズを持つゲストからの特別なリクエストに対応し、満足いただくためのフォローアップを行う。特別なイベントやアクティビティを含む、ホテルとその周辺の設備に関する情報を収集し、要約し、ゲストに提供する。ゲストからの電話、メッセージ、リクエスト、質問、懸念事項に応答し、記録し、処理 ...
-
Kyoto Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotel Kyoto · The 123-room Four Seasons Hotel Kyoto is located in the historic Higashiyama-ku district of Kyoto, close to the Kyoto National Museum and various heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. · Local artists are featured througho ...
-
Kyoto Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
-
スパ ヘッドセラピスト
6日前
Kyoto Marriott International Full timePOSITION SUMMARY · **日本語スキル必須 / Japanese language skill is a must.** · 小道具や製品を使用して、お客様にマッサージサービスを提供する。ボディスクラブ、ラップ、ハイドロセラピーを使ったボディトリートメントをお客様に提供する。ゲストのニーズを把握し、サービス開始前に禁忌事項(アレルギー、高血圧、妊娠など)を確認する。ゲストをトリートメントルームへエスコートする。ワークステーション、トリートメントルーム、ドレープを整え、ゲストの快適さと安全性を確認しながらサービスを提供する。スパやサロンの ...
-
Kyoto Dusit Thani Kyoto Japan Full timeJob Summary · Elevate Dining at Dusit Thani Kyoto. Step into a key role, aiding our Assistant MGR at Ayatana, crafted under the guidance of award-winning Thai chefs. Oversee duties and enhance guest experiences in line with Dusit's vision of gracious hospitality.As you venture in ...
-
Kyoto Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
-
Chef de rang H/F
13時間前
Kyoto DUCASSE Paris CDIMission · Ducasse Paris, founded by Alain Ducasse, is excited to unveil MUNI ALAIN DUCASSE, an elegant dining destination offering contemporary French cuisine with a view of the Japanese garden. · The culinary experience is curated by Chef Alessandro Guardiani, who brings a decad ...
-
Banquet Captain
2日前
Kyoto Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Commis de rang H/F
17時間前
Kyoto DUCASSE Paris CDIMission · 1 Michelin Star · Who are we? · DucasseParis, founded by Alain Ducasse, is excited to unveil MUNI ALAIN DUCASSE, an elegant dining destination offering contemporary French cuisine with a view of the Japanese garden. The culinary experience is curated by Chef Alessandro ...
-
Staff Accountant
6日前
Kyoto Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...