Osaka Four Seasons Hotels and Resorts Temps plein

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About Four Seasons Hotel Osaka

Embodying Osaka's rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan's biggest city and the region's hub of commerce and culture. As the city's new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city's intriguing blend of heritage and modernity. Opening Summer 2024.

About Four Seasons

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers.

What you will do

1) Ability to ensure restaurant's standards, policies, and procedures with restaurant staff.

レストランスタンダード、ポリシー、手順をレストランの従業員と一緒に確立する能力。

2) Ability to prioritize and organize work assignments; delegate work.

優先順位と業務の割り当てを運営できる能力。業務遂行能力。

3) Ability to direct the performance of restaurant staff and follow up with corrections where needed.

レストランの従業員に直接業務指導をし、必要なときには間違いを正す能力。

4) Ability to motivate restaurant staff and maintain a cohesive team

従業員にやる気を与え、団結したチームを構成する能力。

5) Ability to ascertain restaurant training needs and provide such training

トレーニングの必要性を確かめ、必要な場合にはトレーニングを行う能力。

6) Ability to be a clear thinker, analyzes and resolve problems by exercising good judgment.

明確に考え、的確な判断で問題点を分析し、解決をする能力。

7) Ability to focus attention on details

詳細に目を向ける能力。

8) Ability to suggestively sell menu items, beverages and wines.

メニューの商品、ビバレージ、ワインなどを提供し、販売促進できる能力。9) In the absence of the Manager prepare revenue, covers, and payroll budgets and forecasts.

収益、集客、人件費の予算と予測がたてられる能力。

10) In the absence of the Manager plan and organize events and special promotions.

イベントと特別な催し物を計画し、実行できる能力。

11) In the absence of the Manager input and measure labor management system(LMS) results

LMSの結果をインプットし、測定できる能力。

12) In the absence of the Manager implement special promotion menus to increase covers outlets revenues, (Gourmet coupons, JTB coupon, etc..)

増客、増収のための特別な販売促進メニューを提案できる能力。(グルメクーポン、JTBクーポンなど)

13) In the absence of the Manager provide all necessary information to hold and implement restaurant weddings.

レストランウェディングを行うにあたっての必要な全ての情報を用意することが出来る能力。

14) In the absence of the Manager implement and record actions to improve employee satisfaction (ESS trend forms)

従業員満足を図るための活動を記録し、導入することのできる能力。

15) In the absence of the Manager record all important information in monthly manager reports and event post-mortem documents

毎月のマネージャーレポートとイベントのポストモーテム(結果報告分析)を作成する能力。

What you bring

  • 3 years previous experience as Supervisor in Food & Beverage outlet.
  • College education or equivalent experience.
  • Previous employment experience in a similar position with other luxury Hotels will be an added advantage.
  • Requires ability to operate computer equipment and other food & beverage computer systems.
  • Requires reading, writing and oral proficiency in Japanese and English languages.
  • Require a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
  • Positive attitude with a generous and uplifting team approach.
  • Ability to proactively anticipate and prioritize the needs of the guest.
  • Energetic and professional approach to his/her craft.
  • What we offer:

    • Competitive Salary, wages, and a comprehensive benefits package

    • Excellent Training and Development opportunities

    • Complimentary Accommodation at other Four Seasons Hotels and Resort

    • Complimentary Dry Cleaning for Employee Uniforms

    • Complimentary Employee Meals

    Schedule & Hours:


    • Full Time position



    • Osaka Four Seasons Hotels and Resorts Temps plein

      About Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...