About Four Seasons:

Four Seasons is driven by our people. We are a collective of individuals who strive to become better, to push ourselves to new heights and to treat each other with the respect we wish to receive in return. Our team members around the world create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We recognize that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

We believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet with the same kindness we would want to receive ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create lasting impressions that will stay with you forever. This comes from our belief that life is richer when we truly connect with the people and the world around us.

About the location:

The location offers a unique opportunity to work in a prestigious setting with a rich history and culture.

Job Summary:

We are seeking a highly motivated and experienced Spa Coordinator to join our team. The successful candidate will be responsible for planning and implementing treatment and retail training plans, greeting VIP guests, and ensuring smooth service.

Key Responsibilities:

• Plan and implement treatment and retail training plans, including for therapists and receptionists
• Greet VIP guests and ensure smooth service
• Cater to VIP guests and media and cover the receptionist's role when required
• Follow up on facility issues with engineering
• Assist the Director of Spa in creating menus, pricing, and retail selection
• Manage staff schedules to ensure efficient operations
• Utilize trace files, cashier sheets, and handle daily accounting according to hotel procedures
• Provide information to guests about spa services and hotel amenities
• Train the reception team to customize and personalize the spa journey
• Respond properly in any hotel emergency or safety situation
• Handle and prioritize daily logistics to aid daily operations
• Provide a friendly and professional service that exceeds guests' expectations

Requirements:

• College education or equivalent
• Diploma or certification in spa, wellness, or holistic modalities preferred
• More than 3 years' experience in luxury spas

What We Offer:

• Competitive salary and comprehensive benefits package
• Excellent training and development opportunities
• Complimentary accommodation at other Four Seasons hotels and resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

Schedule & Hours:

Full-time position with competitive salary and benefits.