About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit
to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Job Description - Associate Manager Client Services
Consumer, Retail & Logistics (CRL)
Purpose Of the Role:
To perform new account development, client account management, growing accounts and minimizing revenue leakage, prepare customer maps by identifying right contacts in the client organizations, proposal and contract negotiations, to increase the Infosys footprint in accounts.
Areas of Responsibility:
- Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
- Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
- Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
- Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
- Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
- Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
- Provide necessary input for building alliances with relevant product / service vendors
Qualifications
- 10+ years of IT and business development / engagement management experience.
- Track-record of successfully farming business solutions and client management
- Strong Business Development (Framing current accounts) / Relationship management / Account management is required
- Strong Account Management experience where you have grown existing accounts.
- Track record of interacting and building relationship with C / C-1 level client contacts.
- Reasonable understanding of Global Delivery Model and IT service industry.
- Experience managing large multi-location consulting engagement teams' desirable.
- Hands-on experience with proposal creation and leading proposal presentations.
- Understanding / experience of Cloud and Platform Service business Model
- Strong leadership, interpersonal, communication and presentation skills.
- Excellent verbal and written communication skills in Japanese and English
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.".
Approval
-
Tokyo Infosys JapanThe Client Services Manager will be responsible for performing new account development, client account management, growing accounts and minimizing revenue leakage. The role requires managing relationships with key client personnel and CXOs within the client organization. The idea ...
-
Tokyo Infosys Japan インフォシス ジャパン+About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. · + · To perform new account development client account management growing accounts and minimizing revenue leakage ...
-
Tokyo, Tokyo AMDWe are looking for a proven sales professional with a growth mindset to help take AMD's Consumer regional business to the next level. · Ownership of Units, Revenue, Market Share, Assortment Mix with an ability to upsell/ cross sell. · Act as Executive lead and trusted advisor for ...
-
TOKYO Infosys ￥5,000,000 - ￥15,000,000 per yearAs a Client Services Manager at Infosys in Tokyo, you will be responsible for managing client relationships and driving sales growth. You will work closely with internal teams to ensure delivery alignment with client expectations and service offerings. · ...
-
Tokyo, Tokyo Infosys $60,000 - $120,000 per yearAbout UsInfosys is a global leader in next-generation digital services and consulting. · ...
-
Tokyo, Tokyo Channel Factory ￥3,500,000 - ￥6,000,000 per yearChannel Factory is seeking a dynamic Client Services Manager (CSM) to join our growing team in Japan. As a key client-facing role, you will be responsible for delivering exceptional end-to-end campaign management and strategic support to leading media agencies and direct brands. ...
-
Tokyo myGwork - LGBTQ+ Business CommunityWe empower our employees by ensuring flexible work arrangements that maintain a balance between performance, productivity, career development and personal priorities (e.g., hybrid model/ flexible working hours) · Create regular reports for existing clients, and potentially partic ...
-
Tokyo PGA TOUR ￥50,000 - ￥150,000 per yearThis Tokyo-based role is responsible for the execution and management of International Media partnerships throughout Japan and selected markets in Asia, including Thailand and Malaysia. · Bachelor's degree or higher in International Business, Broadcasting & Television, Marketing, ...
-
Tokyo MercuryWe're redefining how recruitment and staffing firms use technology. · Taking a hands-on leadership role in the successful delivery and ongoing management of Mercury implementations across Japan. · ...
-
Minato Broadridge ￥6,000,000 - ￥12,000,000 per yearWe are seeking a multilingual Client Services Manager to serve as the primary liaison for our South Korea and Japan-based US proxy clients, bridging language and cultural differences while ensuring high-quality US proxy service delivery. · Act as the multilingual (Korean, Japanes ...
-
Moto-Akasaka, Tokyo Broadridge ￥4,000,000 - ￥8,000,000 per yearWe are seeking a multilingual Client Services Manager to serve as the primary liaison for our South Korea and Japan-based US proxy clients, bridging language and cultural differences while ensuring high-quality US proxy service delivery. · Act as the multilingual (Korean, Japanes ...
-
Tokyo Fidelity International ￥8,000,000 - ￥15,000,000 per yearWe've been helping clients plan and save for their futures for over 50 years. From more than 25 locations around the world, we provide investment services and retirement expertise to everyone from central banks and financial institutions to wealth managers and private individuals ...
-
Tokyo Specialized Group ￥4,500,000 - ￥7,500,000 per yearWe are seeking a Client Services Manager to join our team in Tokyo. The role offers the opportunity to serve as a multilingual liaison for South Korea and Japan-based US proxy clients, ensuring high-quality service delivery while bridging language and cultural differences. ...
-
Tokyo Jobs via eFinancialCareers ￥90,000 - ￥180,000 per yearWe are seeking a Client Services Manager to join our team in Tokyo. This role offers the opportunity to serve as a multilingual liaison for South Korea and Japan-based US proxy clients, ensuring high-quality service delivery while bridging language and cultural differences. · ...
-
Chiyoda Advanced Micro Devices, Inc Full time$1,000,000 - $1,200,000 per yearWe are looking for a proven sales professional with a growth mindset to help take AMD's Consumer regional business to the next level. · ...
-
Tokyo, Japan T. Rowe PriceJoin us for the opportunity to grow and make a difference in ways that matter to you. · You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. · ...
-
Tokyo-To, Japan JPMorganChaseLorem ipsum dolor sit amet, consectetur adipiscing elit. Sed sit amet nulla auctor, · tempus magna sed,magna sed ultrices sagittis et tellus.Curabiturdictum gravidaaugue nec sollicitudin.Loremipsumdolorsitametconsecteturadipiscingelit.Sed. · sitemagnasemperauctor,tempusmagnasempe ...
-
Tokyo, Tokyo JPMorganChaseExciting opportunity to engage with clients and grow your career with one of the world's largest financial institutions. · ...
-
Tokyo, Japan WPPThe Client Services team is responsible for creating and enhancing the conditions by which our clients love our work through building strong and lasting relationships, · Drive relationships with the day-to-day clients and confidently field and manage requests, input and feedback ...
-
Tokyo, Tokyo JPMorganChaseA Client Account Manager Vice President will serve as the guardian of the client experience for Asset Management in Japan. · ...
-
Tokyo, Japan VisaWe are currently looking for a Senior Manager to lead consulting engagements for our clients in Japan, · enabling portfolio growth and improved profitability across their payment businesses.The Senior Manager will lead client engagements and act as the main focal point. · ...
