Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation.
With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit to see how Infosys (NYSE:
INFY) can help your enterprise navigate your next.
Job Description - Associate Manager Client Services Consumer, Retail & Logistics (CRL)
Purpose Of the Role:
To perform new account development, client account management, growing accounts and minimizing revenue leakage, prepare customer maps by identifying right contacts in the client organizations, proposal and contract negotiations, to increase the Infosys footprint in accounts.
Areas of Responsibility:
Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
Provide necessary input for building alliances with relevant product / service vendors
Qualifications
10+ years of IT and business development / engagement management experience.
Track-record of successfully farming business solutions and client management
Strong Business Development (Framing current accounts) / Relationship management / Account management is required
Strong Account Management experience where you have grown existing accounts.
Track record of interacting and building relationship with C / C-1 level client contacts.
Reasonable understanding of Global Delivery Model and IT service industry.
Experience managing large multi-location consulting engagement teams' desirable.
Hands-on experience with proposal creation and leading proposal presentations.
Understanding / experience of Cloud and Platform Service business Model
Strong leadership, interpersonal, communication and presentation skills.
Excellent verbal and written communication skills in Japanese and English
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors.
In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile.
All recruitment activity must be coordinated through the Talent Acquisition department."All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.".
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