Onomichi MOBILIZE Talent Acquisition

Company:
Global Automotive OEM – Japan Subsidiary (Direct Retail Operations)

Location:
Osaka Customer Experience Center


Employment Type:
Full-time, direct hire


Industry:
Automotive / Electric Vehicles

Salary:
Open (competitive; performance incentive paid twice yearly)

Position Overview
A global automotive manufacturer is seeking Sales Consultants for its directly operated retail location in Osaka & Yokohama.


The role involves supporting customers throughout their purchase journey, demonstrating EV products through test drives, managing documentation, organizing delivery ceremonies, and ensuring a premium customer experience.

Key Responsibilities
Greet and assist walk-in customers, providing detailed guidance on vehicles and brand features
Conduct EV test drives and explain driving characteristics and key technologies
Understand customer needs and provide tailored product and finance proposals
Support customers through the full purchase journey with professional and consistent communication.
Coordinate documentation and payment processes with customers and administrative partners.
Conduct vehicle operation explanations during the delivery ceremony
Provide post-delivery follow-up and customer care to ensure satisfaction
Plan and execute in-store promotional events
Explain brand programs, services, and customer experience initiatives

Required Qualifications
Minimum 3 years of automotive sales experience in Japan
Valid standard driver's license
Native-level Japanese (required for all non-Japanese applicants)
B2C sales or customer service background (automotive or non-automotive)
Strong teamwork mindset and proactive approach to achieving individual and team KPIs
Strong communication skills and high motivation for self-development

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