Atlassian is revolutionizing the software development industry and helping teams all around the world like NASA, Nike, Pixar and Tesla to promote humanity through the power of software & collaboration.
We have over 236,000 customers worldwide, and the Account Executive help the largest of those accounts scale their investments in Atlassian.
This Account-based Selling role will join our Japan team.Our Account Executives build and implement a sales strategy to improve the adoption of select products and services to our Enterprise customer base.
At the same time, we want our Account Executives to be a promoter for their customers, sharing experiences and suggestions with our product and engineering teams, and optimizing our customer experience.
All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.Account Executives are consultative, solution-oriented, and creative. They are able to think strategically and effectively prioritize resources to meet the needs of our customers.
You need to understand the Enterprise Sales process and be able to help us apply what could work to the Atlassian sales model.
ResponsibilitiesDevelop and implement named Account or Territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
Maintain full Account ownership while coordinating with a variety of roles to ensure a seamless customer experience
Work closely with colleagues in the Solution Engineer, Inside Sales, Channel, and Renewal teams to build and execute on effective sales strategies for designated territory or named Accounts
Strong interlock and engagement with Advisory Service to understand technical initiatives and business outcomes
Team up with the Renewals Team to maximise customer health and retention
Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
Qualifications
5+ years of experience managing important customer relationships and closing strategic sales opportunities
Experience utilizing a CRM to achieve and correlate key performance metrics
Build territory and strategic account plans
Experience leading Account teams to promote successful customer outcomes
Engage customers with a consultative, solution-oriented approach in discovering new opportunities
Experience meeting performance targets
Contribute to the team culture in a positive, impactful way
Business Level Japanese or above
Business Level English or above
Experience selling SaaS to Dev/IT audiences
Solution selling to VP and C-level Executives
Experience working with a channel sales organisation
Experience with both on-premise and cloud software solutions
It's a Bonus, But Not Required, If You Have
Familiarity with Atlassian's suite of products
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success.
To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process.
To learn more about our culture and hiring process, visit .
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