Job Description
This role will be based in Tokyo, Japan.
We are seeking a world-class Solutions Engineer who can blend strong interpersonal skills and customer challenge-solving abilities with a passion for cutting-edge technology. If you're passionate about making customers successful and never hesitate to challenge the status quo, we'd love to hear from you.
As a Lead Solutions Engineer, you will collaborate with customers to sell observability and AIOps solutions, driving significant revenue growth. You will deeply understand the customer's IT business strategy, IT applications/operations, and organization, while also formulating sales strategies and proposing how Dynatrace solutions can be beneficial.
You will lead or assist in demonstrating how Dynatrace solutions can be utilized through Proof of Concept (PoC) and share your knowledge and experience with our team to create a strong SE team and lead customers in their digital transformation and IT modernization.
Responsibilities
- Sell the fastest growing Observability/AIOps platform using state-of-the-art sales and marketing techniques.
- Drive and grow Dynatrace business by owning and executing the Technical Sales cycle.
- Provide technical expertise through solution presentations, product demonstrations, proposal, and supporting technical evaluations (POVs).
- Help qualify and close business opportunities with customers and partners.
- Advise and lead customers on how matters related to observability, AIOps, digital experience, business analytics, and log analysis can benefit their IT strategy and operations.
- Connect Dynatrace technology to business value and assist or lead the sales and customers in building their business cases.
- Closely work together with the Center of Excellence team, Technical Support team, and the Customer Success Team.
- Present Dynatrace's vision and solutions to our customers' C-suite executives and work closely with them to become a trusted advisor.
Qualifications
- 8-10 years as a Solutions Engineer (preferred), Implementation Consultant, Solution Architect, or Software Developer with experience leading projects and/or working with customers.
- Part of the project management team and have experience in system integration and IT operations at an Systems Integrator company (Preferred).
- Proposal or presentation/work closely with a customer CxO, management level as a trusted adviser.
- Organize projects and coaching, mentoring, and leading members' experience.
- Strong technical background, accountability, and sales/customer orientation.
- Experience with Observability, Cloud Infrastructure, Cloud Native Architecture, and Kubernetes etc.
- Hands-on experience working with programming languages including Java, .NET, PHP, Node.js, Golang, Python etc.
- Ability to converse, read, and write business Japanese is a must for this role.
Additional Information
- Dynatrace is a market share leader & a 13x magic quadrant leader.
- We invest heavily in the product side of things – huge global investment in R&D.
- Dynatrace is trusted by over half of Fortune's Top 10.
- We provide a culture of excellence with competitive compensation packages that recognize and reward greatness.
- We give you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world.
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