Program Manager for Japan Consumer Innovation Retail Scaling Team
We are seeking a Program Manager to contribute to our mission of bringing Amazon selling partners closer to customers and driving the Amazon Flywheel.
This role combines hands-on research, design, internal and external stakeholder management, and quality assurance to deliver insights to our selling partners.
The ideal candidate will have passion for market research and building scaled mechanisms.
Key Responsibilities:
- Design research directly with both external and internal partners
- Develop quality control mechanisms for research product
- Maintain research quality, perform QA Audits, and diligently troubleshoot issues
- Interact with stakeholders at multiple levels and locations, work with business, marketing, tech, data, and legal teams
- Anticipate bottlenecks, anticipate and make tradeoffs, and balance business needs versus seller needs
About the Team:
We are part of Japan Customer Innovation - JCI. We lead many of Japan's big innovation and technological transformations.
Our team is made up of business leaders, marketers, supply chain experts, project and product managers, scientists, and engineers.
Qualifications:
- 3+ years of program or project management experience
- 3+ years of working cross-functionally with tech and non-tech teams
- Bachelor's degree
- Business level English (written and verbal)
- Business level Japanese (written and verbal)
- Familiarity with survey research design and methodology
- Ability to deal with ambiguity and respond flexibly to changes in a fast-paced international environment
Preferred Qualifications:
- 2+ years experience designing market research
- 2+ years experience in external-facing B2B roles
Compensation:
The salary information can be provided individually prior to the 1st interview.
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