Business Overview
The Rakuten Group's mission is to contribute to society by creating value through innovation and entrepreneurship.
We offer more than 70 services, including the online marketplace "Rakuten Ichiba", the online travel service "Rakuten Travel", and the online banking service "Rakuten Bank", as well as professional sports operations.
Department Overview
The Group Human Resources Supervisory Department, part of Rakuten Group, Inc.'s corporate headquarters organization, is undertaking human resources reforms to strengthen the organizational capabilities of the Rakuten Group.
To address management challenges that arise as our people and businesses diversify and expand, you will join Rakuten Group, Inc.
Headquarters Group Human Resources Supervisory Department, which designs and implements workplace policies, systems, and frameworks, and oversees end-to-end labor and HR operations.
What You Will Experience In Rakuten HRGain HR experience at a large, highly diversified company
Work in an environment that is diverse in nationality, age, and employment types, enabling you to develop a multifaceted HR perspective as an HR professional
Build expertise in large-scale HR operations
Within a large-scale organization, you will have opportunities to drive proactive process improvements, gaining substantial hands-on experience as an HR professional
Leverage AI/RPA and drive operational improvements
Rather than merely executing established workflows, we continue to promote improvements from multiple angles. Company-wide AI and RPA initiatives are underway, and their application within HR is expanding
Abundant career paths
Candidates hired through this posting are expected to join the Group Human Resources Department within the Corporate Division at Rakuten Headquarters.
The department comprises a range of HR functions, including payroll, labor and employee relations, learning and development (L&D), talent acquisition, and HR planning.
You will collaborate extensively with other teams through various projects and can build a robust, long-term career pathPosition
Why We Hire
We are seeking a candidate who will take primary ownership of the day-to-day performance management operations and lead projects such as program updates and system implementations.
Summary Of Routine Responsibilities
You will primarily drive the following responsibilities in close collaboration with other team members.
End-to-end performance cycle operations - from goal setting and self-evaluation, initial to final evaluations and feedback
Propose enhancements to the HR policies
Manage HR system (Workday) operations and testing, and drive system improvements
Develop performance policies, timelines, and communications; execute company-wide rollouts
Consolidate and analyze evaluation results; report to executives and secure approvals
Coordinate with stakeholders to determine and process compensation based on evaluation outcomes
Support performance cycle operations for Group companies
Create employee-facing manuals and other documentation
Respond to inquiries
Other
You may also participate in, and at times manage, projects within the team as well as cross-functional, department-level initiatives
English will be required for certain company-wide materials, announcements, and inquiry responses
Work Environment
You will join a team of approximately 8 to 10 members (currently six full-time employees and two temporary agency staff).
Experience in Human Resources
Desired Qualifications
Experience operating performance management cycles in mid- to large-sized organizations
Hands-on experience with Workday (HRIS)
Strong logical thinking and issue-structuring skills
Ability to collaborate effectively with a diverse range of stakeholders
Other Information
Additional information on Location
Rakuten Crimson House (Tokyo)
#corporate #HR #GA #CorporateCommunications #operationdiv
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