仕事内容:
・サービスに関するお問い合わせ対応(オンライン)
・お客様の状況や目的をヒアリング
・内容に応じて、説明の仕方や伝え方を調整
・必要に応じて社内の担当部署へ引き継ぎ
・対応内容を社内ツールに記録し、情報共有
無理な売り込みやノルマはなく、
「わかりやすく伝えること」「丁寧に聞くこと」が評価されるポジションです。
アピールポイント:
・相手のリアクションを見ながら対応できる
・マニュアル一辺倒ではなく、考えて動ける
・対応力や伝達力が、評価やキャリアにつながる
・受付業務でも"人と向き合う力"を活かせる
求める人材:
【必須条件】
・高校卒以上
・営業もしくは接客経験のある方(学生時代のアルバイトでも可)
勤務時間・曜日:
就業時間:9:00~18:00 (所定労働時間:8時間0分)
残業月10時間程度
休暇・休日:
完全週休2日制(土日祝休み)
年間休日:120日
年間有給休暇:10日~(下限日数は、入社半年経過後の付与日数と なります)
年末年始休暇、夏季休暇、特別休暇、産休・育休制度有
勤務地:
東京都千代田区丸の内2丁目4−1丸ビル3F
アクセス:
【JR】東京駅丸の内南口より徒歩1分
【丸ノ内線】東京駅直結
【千代田線】二重橋前<丸の内>駅直結
【三田線】大手町駅徒歩3分
【有楽町線】有楽町駅徒歩8分
【JR】有楽町駅徒歩9分
給与:
給与詳細】
昇給:年1回
賞与:年2回(1月、7月)
【年収例】
入社1年目(25歳)450万円/前職・アパレル店員
入社2年目(28歳)500万円/前職・人材広告営業
入社3年目(30歳・マネージャー)650万円/前職・不動産営業
待遇・福利厚生:
【待遇・福利厚生】
各種社会保険完備
交通費全額支給
服装自由
研修支援制度
終業後のフリーアルコール
フリードリンク/フリースナック
シャッフルランチ(月1回)
全体会議・役員質問回(月1回)
【試用期間】
あり
3ヶ月
変更なし
その他:
【応募について】
(1)応募フォームからまずはご応募下さい
(2)担当より電話・メール・SMSなどでご連絡いたしますので、ご対応をお願いします
社内確認用ID###free001###
雇用形態: 正社員
給与・報酬: 250,000円 - 350,000円 月給
平均所定労働時間(1か月当たり): 160時間
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it スペシャリスト
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