Night Manager

4週間前


Tokyo, Tokyo Fairmont Tokyo

We are seeking a highly professional Night Manager to lead overnight operations at the newly opened Fairmont Tokyo — the first Fairmont hotel in Japan.

This is a key leadership role responsible for ensuring seamless night operations, outstanding guest satisfaction, and safe hotel management during overnight hours.

Responsibilities:

  • Lead and complete the night audit process
  • Act as the overall in-charge during night hours
  • Handle guest complaints and service recovery
  • Respond to and manage emergency situations
  • Supervise Front Office night staff
  • Prepare operational and financial reports
  • Ensure compliance with security and safety standards

Requirements:

  • Previous experience as a Front Office Supervisor, Assistant Manager, or Night Manager
  • Strong understanding of night audit procedures
  • Excellent communication and problem-solving skills
  • Fluent Japanese / English are mandatory
  • Valid Japan working visa holders preferred
  • Strong sense of responsibility, leadership, and opening mindset

Apply now and be part of something truly special. Interested candidates are invited to send their CV to


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