Tokyo, Tokyo Fairmont Tokyo

Fairmont Tokyo, the
first Fairmont property in Japan
, opened in
July 2025
, bringing the brand's mission to life:
"Make Special Happen."
We are seeking a professional
Call Operator
to deliver exceptional service to our valued guests.

Key Responsibilities:

  • Handle general inquiries from external and internal guests via phone and email
  • Manage In-Room Dining orders and assist with restaurant reservations
  • Ensure timely, courteous, and accurate communication reflecting Fairmont's luxury standards
  • Collaborate with internal departments to support seamless guest experiences

Requirements:

  • Fluent in
    Japanese and English
    (spoken and written)
  • Flexible to work
    night shifts
    and adapt to schedule changes
  • Excellent communication, interpersonal, and problem-solving skills
  • Experience in
    hospitality
    or
    call center
    environments preferred

How to Apply:
If you are interested in this position, please send your CV to

Benefits and salary to be discussed along with terms and conditions during the recruitment process



  • Tokyo, Tokyo Fairmont Tokyo ¥2,000,000 - ¥4,000,000 per year

    We are seeking a professional Call Operator to deliver exceptional service to our valued guests. · ...


  • Shibuya-ku, Tokyo JLL

    Backup on-site team when the staff takes Annual leave or unexpected day off or delay at the site. Welcoming the client's guests and visitors Booking and arranging meeting rooms etc. · ...


  • Shibuya JLL Japan ¥4,000,000 - ¥5,000,000

    On-site staff backup support for the guest services team when staff are unavailable. · 2-years' experience in Hospitality and/or Tourism sector or related professional area · Diploma from an accredited institute · ...


  • Tokyo JLL Freelance¥4,000,000 - ¥5,000,000

    We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. We're looking for a Guest Services Ambassador who can provide exceptional support to our clients. · ...


  • Tokyo Airbnb Remote job¥4,500,000 - ¥13,500,000 per year

    Airbnb is seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service management to the Airbnb community as a Manager. · ...


  • Tokyo CHANEL

    + Develops sales and customer service skills of sales advisors as brand ambassadors in line with strategy marketing retail and education priorities to achieve sales budget of Watches Division and contribute to developing human resources who can foster engagement with the brand an ...

  • Key Account Manager

    3週間前


    Greater Tokyo Area Sandvik

    Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. · ...

  • Future Talent

    1週間前


    Tokyo, Japan Tetra Pak processing and packaging solutions for food and beverages

    To engineer commission and service automation systems with the guidance of your colleagues mentor and manager. · ...


  • Tokyo Atlantic International University (AIU)

    As an admissions representative at AIU University you will contact prospective students via telephone to assist in the enrollment process reach weekly recruitment goals participate in global economy join AIU university in usa with 20+ year history. · ...


  • Tokyo British Council ¥2,000,000 - ¥4,000,000 per year

    The British Council seeks an energetic and customer-focused Consultant to drive sales and deliver exceptional service for our English language programmes. You will handle enquiries, guide new and existing students through their learning journey, and ensure a seamless, high-qualit ...


  • Tokyo, Japan Bjak

    We are looking for a strategic and versatile Global Talent Acquisition Specialist to manage complex, non-technical hiring across our global organization. · What You'll Do · Own the end-to-end recruitment process for complex, senior, and niche roles across a wide variety of global ...


  • Tokyo Red Hat

    The Red Hat Consulting team is looking for a Senior Project Manager to join us in Tokyo, Japan. In this role, you will manage complex projects within your assigned region to completion, from initiation through delivery to closure. · 7+ years of experience in a project management ...


  • Tokyo, Tokyo Klook

    We are a leading pan-regional experiences platform in Asia Pacific purpose built to digitalize experiences and make them accessible to every traveler. · Manage end-to-end influencer projects in Japan from acquisition negotiation onboarding managing reporting of their performance ...


  • Tokyo, Tokyo Crocs, Inc.

    This is a highly visible role that requires strong stakeholder management, market insight, and the ability to influence across functions. · You'll lead end-to-end recruitment across commercial, corporate, and retail support functions—working closely with business leaders and HR p ...


  • Tokyo, Japan Nutanix

    We are looking for a passionate and enthusiastic Senior Systems Engineer (SE) who will act as a trusted advisor to our customer's beginning as a presales activity while aiding the customer's transformational journey through the adoption of our solutions portfolio. · ...


  • Tokyo Nutanix ¥2,000,000 - ¥2,800,000 per year

    +Job summary · Hungry, Humble, Honest, with Heart. · The Opportunity · Do you love discovering customers' business challenges and crafting unique solutions for them? · ...


  • Tokyo Red Hat

    The Red Hat Consulting team is looking for a Senior Project Manager to join us in Tokyo, Japan. In this role, you will manage complex projects within your assigned region to completion, · ...


  • Tokyo Richemont ¥8,000,000 - ¥12,000,000 per year

    + Create memorable experiences for employees visitors partners following service excellence our offices manufactures customer services logistic platforms Maisons Focus people well-being premises Reports Buildings Office Services Director Japan Reception Manage front house team re ...


  • Tokyo Princess Cruises

    We are seeking a bilingual Japanese-English speaking Bartender to join our onboard Beverage Services Department. The ideal candidate will have experience in hospitality or cruise-related bartender positions and be able to develop and motivate a large team. · ...

  • Recruiter

    2ヶ月前


    Tokyo McKinsey & Company ¥500,000 - ¥2,500,000 per year

    We are looking for a Recruiter to join our team in Tokyo. As a Recruiter, you will be responsible for delivering exceptional talent to the firm from cultivation and attraction to assessment and selection. · ...

  • BA Training Manager

    2ヶ月前


    Tokyo Coty ¥400,000 - ¥1,200,000 per year

    The BA Training Manager will lead the development and delivery of exceptional training programs for Beauty Advisors, ensuring consistent brand messaging and elevating customer experiences across retail locations in Japan. · This role is pivotal in translating global brand strateg ...