Network Technician

2ヶ月前


Tokyo E-Solutions

Qualifications & Experience

  • Bachelor's degree in IT or related field, with 2–5 years of end-user technical support experience.
  • Strong knowledge of Windows OS (XP/7/10), MS Office, and desktop applications in a LAN environment.
  • Hands-on experience with PC imaging/setup, AV equipment installation, anti-virus tools, and network technologies.

Technical Skills

  • Install, configure, and test routers, switches, and network devices.
  • Ability to read and follow network topology diagrams for rack/stack, fiber/copper patching, labeling, and basic troubleshooting.
  • Understanding of cabling design, infrastructure standards, and ability to terminate copper and fiber.
  • Working knowledge of Active Directory, Exchange, and remote troubleshooting tools.
  • Proficient with Skype, Zoom, BlueJeans, and other conferencing applications.

Responsibilities

  • Provide end-user support, resolve hardware/software issues, and ensure adherence to change control processes.
  • Collaborate with remote engineers for configuration loading on equipment.
  • Maintain accurate labeling, documentation, and support service-level requirements.
  • Deliver excellent customer service and communication.

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