Account Director

2週間前


Tokyo synchronoss

How you will help:

Executive Relationships Management:

  • Clearly establish relationships with Executive Directors, Directors and Managers within our clients. The customer should identify you as a trusted partner who solves complex business problems.

  • Middle Mgt and Working Level - Relationship Management:

  • Individual must be comfortable presenting to all levels of management and critical stakeholders within the client.
  • The individual must have an understanding of the details of our business, so they can easily communicate pertinent information to each level of the organization.
  • This must be evident through established relationship and Senior Managers throughout the client.
  • Revenue Growth:

  • Identify new opportunities for growth. Opportunities will drive further product penetration across technology/transaction management solutions, Consulting and BPO services.
  • Demonstrate consistent revenue growth and product penetration within a client.
  • Develop complete statements of work that include but are not limited to the following components: Solution design, pricing, SLA's and remedies.
  • Manage the end to end SOW development and approval process to completion with existing clients.
  • Financial Forecasting and Management:

  • Consistently forecast client revenue on time and accurately.
  • Present, review and gain approval for Synchronoss invoices with the client.
  • Demonstrate a deep understanding of the cost drivers that impact client profitability. Deliver profitable solutions that meet Synchronoss objectives. Create financial models that project P/L for client and individual programs.
  • Have a deep understanding of the resource requirements across all product offerings (Consulting/Operations/R&D) required to meet the customer expectations. Have a thorough understanding of the client's budget constraints or targets.
  • Who we have in mind:

    Strong Leadership Skills:

  • Ability to focus resources to discover, meet, and exceed the client's needs, while achieving Company business objectives
  • Ability to think creatively
  • Ability to identify, nurture and grow a cohesive, dynamic and highly performing team environment
  • Ability to articulate plans and the interrelationship between specific tasks as related to meeting program, client and company objectives
  • Strategic and Financial Planning Capabilities

  • Ability to budget programs and manage financial aspects of the client relationship
  • Comprehensive understanding of the clients' industry including marketplace trends
  • Ability to serve as the client advocate and provide data driven counsel to clients in conjunction with aligning business needs/changes/performance to the stated goals
  • Inter Personal, Relationship and Communication Skills

  • Ability to build and maintain professional business relationships
  • An effective communicator who can understand and balance needs / asks of customer with company's strategies and priorities in discussions and strive towards a win / win position
  • The ability to be a bridge of connectivity between Japan local teams and other Global teams
  • Skill at developing and delivering presentations to clients and prospective clients
  • Strong oral, editing, and written skills in Japanese and English
  • It would be great if you had:

  • BA or BS degree or equal experience required; graduate degree in business or specialist area preferred
  • A minimum of 10 years experience working for a software, consulting or communications firm managing large scale e-Commerce or Operations oriented initiatives
  • Extensive professional experience managing significant client relationships
  • Widely seasoned technical specialist in field
  • Comprehensive understanding of the techniques of a professional services/consultancy firm
  • Experience in Telecommunications a plus (especially with Softbank)


    • Tokyo UltraSuperNew Full time

      USN Tokyo is seeking a dynamic Account Director to elevate our Accounts and Producers team to new heights. In this role, you'll spearhead a wide range of projects—from TV commercials, to social media campaigns, digital initiatives, events, and prints—for a diverse mix of internat ...


    • Tokyo Ogilvy

      Job Overview · Account Director (AD) plays a key role in maintaining the clients' stability and influences their potential growth. · AD will lead the day to day client engagement and develop strategic recommendations that address the client's business problems to solve in a marke ...


    • Tokyo Sensor Tower Inc. Full time

      The Account Director in Japan will manage and own the entire customer journey for our mid market accounts. The AD will build relationships, grow revenue through upsells and ensure renewals are your core KPIs. We are looking for someone with strong communication skills, self-drive ...


    • Tokyo Sensor Tower Inc. Full time

      The Account Director in Japan will manage and own the entire customer journey for our gaming clients. The AD will build relationships, grow revenue through upsells and ensure renewals are your core KPIs. We are looking for someone with strong communication skills, self-drive, and ...


    • Tokyo AKQA Inc

      Account Director · At AKQA, the Client team handles every facet of our relationship with clients, ensuring an unwavering commitment to the best possible outcome for all. With profound empathy for client contexts, customers and aspirations, they're the ultimate brand advocates an ...


    • Tokyo Brunswick Group

      About Brunswick · Brunswick is a strategic advisory firm focused on critical issues. Our purpose is to help the great value-creating organizations of the world play a more successful role in society. · We advise on critical issues at the center of business, politics and society, ...


    • Tokyo OpenAI Full time

      About the team · OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. · In pursuit of ...


    • Tokyo synchronoss

      How you will help: · Executive Relationships Management: · Clearly establish relationships with Executive Directors, Directors and Managers within our clients. The customer should identify you as a trusted partner who solves complex business problems. · Middle Mgt and Working Le ...

    • Account Director

      1週間前


      Tokyo GumGum, Inc

      GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don't need to know who you are to deliver relevant and engaging ads ...


    • Tokyo Publicis Groupe Full time

      Job Description · We are seeking an experienced and dynamic Account Director to lead our international client business in 360-degree marketing and communication initiatives. In this role, you will oversee all aspects of client engagement, from strategy development to execution, w ...


    • Tokyo Initiate International Full time

      Are you a strategic powerhouse ready to shape the future of payments? Our client, a trailblazer in financial technology, is seeking a Key Account Director who is passionate about driving results and forging lasting partnerships. As a Key Account Director, you'll be the linchpin i ...


    • Tokyo Assembly Full time

      We are Assembly – and we're not like the rest. We're the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Loewe, KLM, Breitling, Aesop, G-Star, Mulberry, ...


    • Tokyo airbus Full time

      Job Description: · Develop a confident commercial relationship, monitoring and improving the overall relationship with the customer account as required, and ensuring the protection of the Airbus relationship at all management levels within the customer's organization. · Primary r ...


    • Tokyo Fitch Ratings

      At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging a ...


    • Tokyo Sabre Full time

      Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. · Positioned at the center of the travel, ...


    • Tokyo Rakuten Full time

      Description · : Business Overview · Marketplace business is the development of Rakuten Ichiba, Rakuten's founding business. · Since its founding in 1997, Rakuten Ichiba has embodied Rakuten's mission of "empowering people and society through innovation," and has delivered the ...


    • Tokyo goFLUENT フルタイム

      goFLUENT株式会社は、オンライン語学学習のニーズが高まり続ける中、日本国内でのビジネスを急成長させています。当社は、単なる語学研修にとどまらず、語学研修を通じて人材育成につながるソリューションを提供し、多くの企業の成功をサポートしています。今回は、ビジネスの拡大を図るための重要な人員増加となります。グローバル企業としての経験と知識を活かし、新たな仲間とともに更なる飛躍を目指しています。 · 主な仕事内容: · 見込み客への接触(電話・メール・SNS等) · 見込み客との商談による新規顧客の獲得 · 既存顧客へのアップセル ~CSMとの連携による ...

    • Account Manager

      1週間前


      Tokyo Publicis Groupe Full time

      Job Description · Lead/collaborate with internal team members including Business Management (mainly Account Executives), Project Manager, Strategists, Creatives, Production and Media · Provide solutions to client requests/asks; Multiple clients exist covering areas including ATL ...


    • Tokyo Materion Japan Ltd. Full time

      At Materion, everyone is included, respected and offered opportunity to grow. · SENIOR ACCOUNTANT · Degree in Accountancy · Minimum 3 years relevant working experience. Preferably has external audit experience · Produce timely and accurate work in monthly closing process · St ...


    • Tokyo Monotype DACH Full time

      Creative Type Director, Japan · Tokyo · Are you our "TYPE"? · Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library tha ...

    • Finance Manager

      2日前


      Tokyo Gensler Full time

      At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We're not just designers. We're tinkerers, craftspeople, visionaries, innovators and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring ...