We are looking for an experienced Senior Japanese Community Manager / Japanese Community Manager as part of our team to join our journey in fostering a healthy community and help extending our players' gaming experience in-game & out.
In this role, you will contribute to navigating the complex APAC environment and driving our game's narrative to the players.
Reports toSenior Community Manager, Japanese
What will you do?
Responsibilities Include But Are Not Limited To The Following
Planning, organizing, and executing community focused strategies and content campaigns for our game
Building, maintaining, and monitoring our community channels from internal and external platforms inclusive of social media touch points across APAC focusing on Japanese market
Driving conversations on our social media channels, as well as on platforms where our games are available
Identify, build, and maintain relationships with regional content creators, community contributors, and advocates
Acting as the bridge between players and developers to communicate and translate feedback into actionable suggestions for the team
Coordinating communication and initiatives with various cross-functional/ regional / global stakeholders to collaborate closely
Supporting and executing live updates, content releases, and cross-promotional campaigns
Research the latest trends and best practices to stay up to date
Compiling reports and delivering updates on community sentiment, concerns, suggestions, and other related community insights
What are we looking for?
At least 5 years' experience in relevant fields such as Community Management or Social Media Management or Marketing
Native in Japanese to support our Japanese players / community
Able to communicate in English
Excellent writing and communication skills
Have a strong passion for games
Results-driven and have a player-centric mindset, with the ability to multitask and come up with creative solutions to engage our players
Team player to be able to work with cross functional, regional, and global teams
What additional skills will help you stand out?
Being a streamer or familiar with the streaming environment is a plus
Experience working in a relevant industry such as animation, media, lifestyle entertainment companies
People management / Coaching / Mentoring experience
Good planning and strong project management skills
Familiarity with Wargaming products will be an advantage
Work mode
Onsite
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture.
Our benefits in Tokyo include:
16 days of Annual Leave (additional days based on years of service up to 20 days)
Additional paid time off (5 Personal Days, 10 days of Sick Leave, Birthday Leave, Marriage Leave, Marriage of Child Leave, Compassionate Leave) on top of the statutory minimum
Other leaves per statutory requirements (Maternity Leave, Paternity Leave, Childcare Leave and Caregiver Leave)
Career development and education opportunities within the company
Mental well-being program (iFeel)
Personal Gaming Account
Coffee and snacks in the office
Company events
Long Service Award
Referral program - you can recommend the best talents to the Company and receive a reward
To learn more about our studio in Japan, follow this link:
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus.
Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius.
Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms.
Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.
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