Developer Success Manager
Drive developer engagement, satisfaction, and advocacy through online and offline channels, serving as primary point of contact for developers in Japan.
- Create strategies and programs to build and maintain strong relationships with developers in Japan, working with a global team of developer success managers.
- Advocate regional developers' needs and feedback to global product and engineering teams, ensuring proper enhancements are implemented on time.
- Develop and localize documentation, tutorials, and resources to meet regional developer community's specific needs.
- Collaborate with marketing teams to develop content highlighting developer success stories and promoting Infineon services in the region.
- Organize and participate in regional developer events, meetups, hackathons, and conferences to promote engagement, community building, and brand advocacy.
- Own and improve incentive programs designed for regional developers.
You will be best equipped for this role if you have:
- Native-level Japanese communication skills (JLPT N1) and English language skills (TOEIC 750+).
- Business English skills (Email/Reading Manual/Conversation/Phone conversation/Teleconference, Business Negotiation).
- PC skills (Excel, PowerPoint, Outlook, etc.).
- Team collaboration skills: work with global Developer Success Managers and other internal teams to share knowledge, best practices, and resources.
- Bachelor's or Master's degree.
- 5-7 years of experience in developer success, customer success, or managing developer communities.
- Efficient communication skills, comfortable interacting with engineers across the globe, as well as Infineon leadership (written & verbal).
- Prior experience in the semiconductor industry would be a plus.
- Digital marketing expertise would be a plus.
- Self-motivated, passionate, with the ability to work independently and as part of a global team.
- Process-oriented, with strong analytical and time management skills.
- Please submit your Japanese resume, Japanese job description, and English résumé.
We offer:
- Training opportunities and structured development planning.
- Opportunity for international deployment.
- Diverse career paths: Project Management, Technical Ladder, Management & Individual Contributor.
- Flexible working hours for certain employee groups.
- Home office possibility.
- Openness to part-time work.
- Regular company doctor visits, annual flu vaccination, and health check.
- Canteen.
- Insurance offer at attractive conditions.
- Sickness pay.
- Company-financed occupational pension scheme.
Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors.
We value diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect, and tolerance, and are committed to giving all applicants and employees equal opportunities.
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