Title:
HR Services Manager
Location:
Tokyo, Japan (Hybrid)
Contract:
Permanent
Salary:
JP¥10,000,000
A leading international organisation with a strong presence in workforce management is seeking a skilled HR Services Manager to oversee and coordinate all HR operations across Japan.
This position plays a pivotal role in ensuring that employment activities and HR services meet both local compliance standards and global business expectations.
The OpportunityYou'll be the central figure in managing HR processes for employees engaged under employment outsourcing arrangements, acting as the link between internal stakeholders, clients, and employees.
The successful candidate will deliver a compliant, high-quality HR service that supports business operations while providing expert guidance on local labour practices and employment law.
Key ResponsibilitiesServe as the primary contact for HR-related matters within Japan.
Oversee the management and renewal of statutory licences required for employment operations.
Maintain compliance across all HR documentation, policies, and procedures.
Administer HR activities including onboarding, offboarding, and employee relations.
Draft employment-related documents such as contracts, confirmations, and amendments.
Monitor probationary periods, contract terms, and renewals.
Manage work permit applications and liaise with immigration authorities.
Prepare regular HR and compliance reports for internal and external use.
Support payroll coordination and statutory submissions through local partners.
Keep management informed of any legislative changes impacting HR operations.
Contribute to HR projects and provide advice on employee and client matters as needed.
About You
Hold a bachelor's degree in Human Resources or a related discipline.
Have at least 3–5 years' experience in a generalist HR position, ideally within an international setting.
Possess a valid Dispatch Manager Licence or have passed the relevant certification.
Fluent in both Japanese and English, with excellent written and verbal communication skills.
Well-versed in Japanese employment and labour legislation.
Experienced in managing mobility, expatriate, or outsourced employee arrangements.
Able to work independently, take initiative, and demonstrate sound judgement.
Based in or near Tokyo, with flexibility to attend the office as required.
What's on Offer
This is a chance to join a global business environment where your expertise in Japanese HR and compliance will be valued and respected.
You'll work with international colleagues, contribute to shaping HR processes, and ensure seamless employment operations for clients and employees alike.
If you have a solid understanding of Japanese HR law, hold the relevant dispatch credentials, and thrive in a cross-border environment, this could be your next career step.
JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).
These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
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