Tokyo (株)ウィルグループ
【仕事内容】

■仕事内容

同社及びグループ全体におけるシステム運用・保守の管理を担当していただきます。

システムの運用監視とメンテナンスに努め、仕組化等、ヘルプデスク機能を強化して利用者のニーズに応えるサポート体制を整備します。

また、メンバーの育成等各方面に向け体制強化を進めたく、部署の中核となってご活躍いただける方を募集しています。

※ITサポート規模

グループ会社における正社員・準社員・契約社員等 約3千名程

■業務詳細

・システム運用 保守

┝ITIL運用統括

└インフラ運用・保守

※現状における注力したいポイント

デバイス管理(特にPCおよびユーザーのセキュリティ管理)

ルーター機器の管理およびルール化

・ヘルプデスク

┝ユーザーサポート

└システム利活用推進

※現状における注力ポイント

ユーザー満足度の調査・向上(アンケート調査などによるフィードバックの活用)

・拠点管理

┝拠点NW・回線管理

└PC(キッティング)

システム運用グループとして実業務も(その他詳細は面談にてお伝えします)(その他詳細は面談でお伝えします)

【求める人材】

【必須(MUST)】

・システム運用保守経験(5年以上)

└ITIL等、体系的な知識に準拠した保守運用スキルがあり、各フロント事業担当者とも円滑なコミュニケーションを図れる方

・3名以上のチームマネジメント経験をお持ちの方(2年以上)

└リーダーシップ・当事者意識をもって、自走できる方

【歓迎(WANT)】

・セキュリティポリシーの作成、ソリューションの導入および運用経験

・コーポレートIT部門でのヘルプデスクやサポート業務経験

・ITSM経験

・契約管理や予算管理の経験

・システム利用者のITリテラシー向上の取り組み経験(その他詳細は面談でお伝えします)

【給与】

650~850万円

【勤務地】

東京都

【勤務時間】

求人紹介時に詳しくお伝えいたします。

【雇用・契約形態】

正社員

【待遇・福利厚生】

慶弔見舞金制度/その他制度/確定拠出年金401k/社員持株会制度/資格取得奨励金制度

【休日・休暇】

土曜日/日曜日/祝日/年末年始休暇/夏季休暇/有給休暇/慶弔休暇/出産・育児休暇/介護休暇/その他休暇
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