Summary: We are looking for a Manager to lead an engineering team that builds and operates security and media related services for Rakuten Group, Inc. The role will involve technical and management responsibilities, including growing the team, advising on technical solutions, and managing customer expectations.
Job Description: We are a growing team with about ten members in total located in Tokyo and India. Our team is responsible for building and operating robust infrastructure platforms that empower Rakuten's businesses around the world. We provide our Identity Platform (Rakuten ID) customer registration, authentication, profile management, preferences, and consent management across multiple businesses worldwide.
- We build and operate a robust infrastructure platform that empowers Rakuten's businesses around the world.
- We provide our Identity Platform (Rakuten ID) customer registration, authentication, profile management, preferences, and consent management across multiple businesses worldwide.
- We are based in Japan, India, US, and EU, and we have over 1300 members from various regions to accelerate the Rakuten ecosystem.
- We provide Security and Image Delivery features to development teams throughout Rakuten by developing our own platform and leveraging third-party vendor services as well.
Responsibilities:
- Drive technical vision, strategy, and architecture of the group.
- Manage and grow a team of application engineers, and developing future leaders.
- Stakeholder management of customer and other technical teams to establish priorities and achieve the goals.
- Improve development process, with a focus on regular high-quality releases that align with our business priorities.
- Advising the team on selection of open source and third-party tools and platforms to increase our development efficiency and improve our technology and product offerings.
- Influence and align across functional teams and stakeholders on priorities and milestones and roadmap.
- Stay updated on market trends, and position yourself to establish new future trends.
- Budget planning and management.
- Own the overall multi-vendor CDN strategy to best utilize third-party offerings as well as our own first-party solutions.
Work Environment: We are a growing team with about ten members in total located in Tokyo and India. We communicate primarily in English. Our team structure includes a Manager, a Vice Manager, and ten members with multiple years of experience.
Mandatory Qualifications:
- Previous leadership and management experience of a large engineering organization (at least 10, ideally 20+ members).
- Outstanding people manager with the ability to influence and grow direct, indirect reports, and peers.
- Ability to manage multiple initiatives and priorities in parallel.
- Customer-focused & product-oriented mindset.
- Track record of mentorship at a distinguished engineering company, and development of engineering management best practices.
- Self-reliant, good problem solver, results-oriented.
- Exceptional written, oral, interpersonal, and presentation skills and an ability to build strong working relationships with senior management and other teams.
Desired Qualifications:
- Knowledge of cloud security industry standards, concepts, and best practices.
- Knowledge of media delivery industry standards, concepts, and best practices.
- Prior experience working on a cloud security or media delivery service.
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