【企業の特徴】
外資系ITサービス会社
<ポジションサマリー>
- BtoBtoC領域でプロダクト・サービス開発を推進
- 事業部門とIT部門の橋渡しとして要件定義・調整を行い、アジャイル開発でのユーザーストーリー作成、技術的な検討、QA支援まで幅広く担当
【仕事内容】
■Team Overview, Position Overview & Expectations
This position is a key member of technology development for products and services in the B to B to C business model. He/She has to work closely with Business members from Call Center and Supply Chain division and internal teams with IT. The related members belong to UX design teams, product analysts, development teams, data scientists to define requirements while having constant communication with the dev leads on feasibility and optimized solution. This position is an important position that contributes to the business development and evolving Japan Region.
■Responsibility
◇ Define Business Requirement Document
For existing or new business, should be able to understand and anticipate the business needs and define those in form of user story document that will be used as base for system development. Communicate with development team and clarify the requirement details and play the role of facilitator. Collaborate with business and other stakeholder within the IT team for smother information sharing.
◇ Bridge with Business Team
As the system and requirement evolves, understand the actual and potential needs from client and should be point of contact from business in proposing solutions in discussion with the team at back end. Support planning and sales activities by proposing IT solution for new products and services with collaboration to product, sales, and business operations departments. Also facilitate backlog grooming by supporting development managers to define the scope and timeline.
◇ Support in Technical Solution Design
Participate in the review of solution design that meets the business requirement and influence the solution that prioritizes customer experience and share with relevant business members.
◇ Support the QA team Product/service ownership and priority management for business growth
With continuous improvement in mind, support the QA team in clarifying the requirements and review the test artifacts periodically and propose additional measures to improve quality.
■Attractive points of the position
- Work in a diverse environment with people from a dozen countries.
- Provides opportunities to learn new things
【応募資格】
■Must
- Japanese: Native level/English: Intermediate level
- Cross-functional system business analysis experience
- System development experience with Agile
- Basic knowledge of database query execution
- PC skills: Microsoft Office (Excel, Word and PowerPoint)
■Preferred
- Experience in user experience research
- Product/Service planning ability based on data analysis
- PM / PMO / PO experience in agile development based on KPIs
- Experience in creating user stories in English and collaborating with engineers
- Experience defining requirements related to machine learning
- Work experience at contact centers and logistic centers (business management)
- Work experience in mobile carriers, carrier shops, and after-sales support areas
【給与】
万円 (スキル・経験により決定)
【Job Reference ID】:
JO
【英語力】:
中級レベル
【日本語力】:
Fluent – Native level (Equivalent to JLPT N1)
【待遇・福利厚生】:
社会保険完備
【休日休暇】:
完全週休二日制(土曜、日曜、祝日)、年末年始休暇、年次有給休暇
*【選考プロセス】*
:
書類選考、面接数回を予定
雇用形態 :
正社員
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