英語力とホスピタリティを活かしてキャリアアップ
企業情報
世界的に展開するラグジュアリーグループのウォッチ&ジュエリー部門。複数のハイエンドブランドを展開し、革新性と卓越性を追求するグローバル企業です。
職務内容
時計・ジュエリーの修理や商品に関する電話・メールでの問い合わせ対応
エンドユーザー、小売店、直営ブティック、社内部門からの問い合わせ対応
修理受付・顧客情報のシステム(SAP)入力、書類整理などの事務作業
Eコマース関連の問い合わせ対応、ヨーロッパ本社との連携
社内外の関係者との円滑なコミュニケーション
理想の人材
カスタマーサービスまたは接客経験(ホテル・航空・百貨店等も歓迎)
英語の読み書きが可能(会話力があれば尚可)
コンプライアンス意識と基本的なPCスキル(SAP、Salesforce、Excel等)
丁寧で柔軟な対応ができる方、チームワークを大切にできる方
ラグジュアリーブランドや富裕層対応への関心がある方
条件・待遇
世界的ラグジュアリーブランドでのキャリア構築のチャンス
多様なブランドに関わることで幅広い経験を積める環境
将来的にはグループ内でのキャリアパスも可能
東京都内勤務。こちらのオフィスには他のチームも多く勤務しておりますのでクロスファンクショナルにコミュニケーションを取りやすい環境です。
Contact: Kurumi Nemoto
Quote job ref: JN
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