You will lead the HR team and manage and support the smooth running of the entire day-to-day operations of the HR department, including overseeing recruitment, labor management, talent development, and performance management.
In addition, you will provide HR services to meet employee needs and achieve business success, and comply with all applicable laws, regulations, and business procedures.
You may also be responsible for planning recruitment events and in-house training.*If you have any problems, you can consult and cooperate with others while working, so even if you have no experience at a Marriott hotel, you can rest assured.
[Major duties]
◆Directing and monitoring recruitment activities◆
・Assist in interviewing and recruiting HR team members with appropriate skills as needed.
・Build and maintain relationships with external recruitment agencies.
・Participate in recruitment events and direct content planning and execution to secure talent.
・Build networks with hotel associations and peers to find candidates for current or future recruitments.
・Supervise/monitor candidate selection and selection process.
・Provide expertise on selection procedures to the property manager.
・Work with partner companies to effectively advertise job openings through appropriate advertising media to attract diverse candidates.
◆Administer employee benefits and provide education◆
・Work with vendors to accommodate diverse employee benefits, including social insurance procedures.
・Ensure necessary resources to administer employee benefits.
◆Manage employee development◆
・Support department orientation programs to ensure employees receive appropriate onboarding training to succeed in their jobs.
・Ensure employees are cross-trained to facilitate daily operations.
- Use all available onthejob training tools for employees, oversee ongoing training initiatives, and conduct training as needed.
・Ensure attendance and participation of all new employees in leadership team training programs.
・Work with management to ensure that department orientation processes are in place to ensure employees receive appropriate onboarding training to perform their jobs successfully.
◆Maintaining Employee Relationships◆
- Assist in maintaining effective employee communication channels within the facility (e.
- Responsible for ensuring that progressive discipline documentation is accurate and consistent, reviewing supporting documentation, and determining appropriate action.
- Utilize an open door policy and acknowledge employee issues and concerns in a timely manner.
- Ensure that employee issues are referred to department managers for resolution or escalated to the Director of Human Resources/Multi-Property Human Resources.
- Conduct employee accident investigations in collaboration with Loss Prevention, as appropriate.
- Communicate performance expectations in accordance with the job description for each position.
- Ensure that employee files contain required employment documentation, appropriate performance management, and compensation documentation, are properly maintained, and retained for the required period of time.
- Ensure that procedures for accessing, reviewing, and auditing employee files are followed and that Personal Information Protection Laws are adhered to.
- Ensure that medical records are stored in separate, secure, confidential medical files.
- Communicate facility rules and regulations through the employee handbook.
- Ensure that all safety and security policies (e.g. removal of property, lost and found items, blood borne pathogens, accident reporting, hygiene, etc.) are regularly communicated to employees through orientation, property meetings, notice boards, etc.
- Conduct regular claims reviews with the Area Claims Office to ensure that claims are resolved in a timely manner and that appropriate reserves are paid for open claims.
- Represent HR on the Health and Safety Committee to raise awareness of the importance of workplace safety and contribute to identifying ways to reduce the frequency and severity of accidents.
- Manage Workers Compensation claims to ensure proper care of employees and control costs.
- Oversee the selection/non-selection and offer process and ensure that proper procedures are followed (e.g. justification for selection/non-selection and informing applicants of their status).
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