◆Bulgari Hotel Tokyo◇◆ Training Manager wanted Use your English skills♪ Meal allowance available
2ヶ月前
CORE WORK ACTIVITIES
Administering Employee Training Programs
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
-
Chuo Bvlgari Hotel TokyoYou will lead the HR team and manage and support the smooth running of the entire day-to-day operations of the HR department, including overseeing recruitment, labor management, talent development, and performance management. In addition, you will provide HR services to meet empl ...
-
Chuo Bvlgari Hotel TokyoAssisting in Managing Groups, Meetings and Events Plannings · • Collaborate and work closely with Sales Managers on handover of definite groups, meetings and events for planning stages. · • Planning of Groups with clients and create Group Resume. · • Planning of Meetings, Events ...
-
Chuo Bvlgari Hotel Tokyo[In charge of overseas sales] · Building Successful Relationships that Generate Sales Opportunities · • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. · • Builds and strengthens relationships wi ...
-
Chiba Ikea Full timeJob ID: · Date posted: 04/04/ · What you'll need to have · Formal qualifications in Marketing and Media · Minimum 5 years of experience in Marketing and Media Strategy/Planning · Minimum 3 years of experience in leading and influencing co-workers and teams · Experience from re ...
-
Outbound Executive
4週間前
Tokyo Jobs for Humanity Full timeJob Description · At , we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place. We are seeking a full time Outbound Executive to ...
-
Tokyo Jobs for Humanity Full timeJob Description · Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships over the phone? Can you help 's partners grow their business by providing them with analysis, growth opportunities and ne ...
-
Tokyo BookingDo you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships over the phone? Can you help 's partners grow their business by providing them with analysis, growth opportunities and new products and ser ...
-
Tokyo Foreign, Commonwealth & Development Office jobs.contract_type_full_time, PermanentThe British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the ...
-
Fashion Commerce
3週間前
Tokyo UNLOCK DESIGN Full timeWe are Unlock Design, a recruitment agency based in Japan, and the job description below is an opportunity with one of our forward-thinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates, emphasizing their privacy and long-term care ...
-
Receptionist - Peter
4週間前
Tokyo HSH Management ServicesThe Peninsula Tokyo offers NEW SALARY AND BENEFIT · General Staff JPY302,100~ · Supervisor JPY362,500~ · Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Receptionist - Peter to achieve the company's objectives and create a memorable guest experience. · ...
-
Tokyo HSH Management ServicesThe Peninsula Tokyo offers NEW SALARY AND BENEFIT · General Staff JPY302,100~ · Supervisor JPY362,500~ · Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Restaurant Service Staff to achieve the company's objectives and create a memorable guest experienc ...
-
Sales Assistant
3週間前
Tokyo CIC jobs.contract_type_full_time /CIC Tokyo is seeking a personable and organized sales enthusiast to support the Sales Team in growing the CIC community. The ideal candidate will be systems-oriented, adept at creating efficiencies, and customer-focused, with a drive to contribute to a pioneering innovation commu ...
-
Tokyo Foreign, Commonwealth & Development Office jobs.contract_type_full_time, Fixed TermThe British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the ...
-
Tokyo Foreign, Commonwealth & Development Office jobs.contract_type_part_time, Fixed TermThe British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the ...
-
Tokyo Foreign, Commonwealth & Development Office jobs.contract_type_full_time, PermanentThe British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the ...
-
Tokyo BloombergFacilities & Workplace Experience Manager, Tokyo · Tokyo · Posted Jun 28, Requisition No · We are committed to delivering the highest standards in terms of our facilities and services, thereby demonstrating just how much Bloomberg looks after our employees and our clients. We ...
-
Pricing Manager
1週間前
Tokyo Company 180 - Manulife Life Insurance Company (Japan) Full timeDescription · : Manage product pricing job for new product development · To facilitate internal discussion with product strategy, product managers, pricing/valuation team and marketing team from Pricing viewpoint · Product approval negotiation with Corporate/ Region and Regulato ...
-
Technical Artist
1週間前
Tokyo Wizcorp Inc Full timeWizcorp is looking for Technical Artists to work on exciting multiplayer games targeting a variety of consoles and environments. Depending on your background, skills, and experience we'll find the most suitable role within our teams. · About Wizcorp · Wizcorp is a highly special ...
-
Tokyo Company 180 - Manulife Life Insurance Company (Japan) Full timeDescription · s Under the slogan of "Change to Win", Manulife Japan is driving strategic transformation to be a truly customer-centric company, adapting to dynamically changing market in an agile manner. Strategy team is responsible for followings with a small but diverse group ...
-
Outbound Executive
4週間前
Tokyo BookingAt , we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place. We are seeking a full time Outbound Executive to join our lovely T ...
