仕事内容:
SaaSスタートアップでのカスタマーサポート・営業担当募集
顧客に寄り添う姿勢を大切にするポジションです。
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・導入企業からの問い合わせ対応(チャット・メール)
・ユーザーサポートとマニュアル作成業務
・見込み顧客へのヒアリング・提案活動
・商談設定から契約サポートまで
・顧客要望を開発チームへフィードバック
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未経験歓迎・充実した研修制度でしっかりサポート
アピールポイント:
IT業界・SaaS分野での専門スキルを身につけられます。カスタマーサクセスから営業提案まで、顧客の課題解決に本気で向き合える環境です
求める人材:
必須スキル・経験
基本的なPCスキル(チャット対応、ExcelやGoogleスプレッドシートなど)
ビジネスコミュニケーション能力
IT業界やスタートアップへの関心
歓迎スキル・経験
SaaS業界でのCSまたは営業経験
法人向け提案営業の経験
カスタマーサクセス・インサイドセールスの経験
求める人物像
スタートアップのスピード感が好きな方
自ら考え、行動できる方
チームワークを大事にできる方
顧客の課題解決に本気で向き合いたい方
勤務時間・曜日:
10:00〜19:00(休憩1時間、実働8時間)
※基本的に残業はほぼありません(固定残業代30時間分含む)
【勤務日】
月〜金(完全週休2日制)
土日祝休み、年間休日120日以上
※業務になれてきたら、フレックスタイム・在宅勤務相談可
休暇・休日:
完全週休2日制(土日)、祝日、年末年始休暇、有給休暇
・土日祝休み
・年間休日110日以上
・土日祝のみの勤務OK
・長期休暇あり
・育休・育休取得実績あり
勤務地:
東京都港区南青山1-1-1 新青山ビル 東館7F
アクセス:
東京メトロ「青山一丁目駅」から徒歩1分(駅直結)
周辺に飲食店やカフェ多数あり
・駅近5分以内
・交通費支給
・転勤なし
給与:
固定残業代あり:月給 ¥220,000 〜 ¥400,000は1か月当たりの固定残業代¥20,000〜¥80,000(45時間相当分)を含む。45時間を超える残業代は追加で支給する。
【給与詳細】
雇用形態: 正社員
月給:220,000円 - 400,000円
昇給年1回(4月)
賞与年1回(業績による)
固定残業代45時間分を含む(超過分は別途支給)
交通費支給(月2万円上限/リモートワーク時1.5万上限)
・試用期間:6ヵ月
※試用期間中の給与期間中、変更なし
待遇・福利厚生:
【待遇・福利厚生】
各種社会保険完備
PC・業務用スマホ貸与制度
フリードリンク・お菓子コーナーあり
卓球台あり
転勤なし、リモートワーク応相談
原則屋内禁煙(喫煙室あり)
その他:
【応募について】
(1)応募フォームからまずはご応募下さい
(2)担当より電話・メール・SMSなどでご連絡いたしますので、ご対応をお願いします
社内確認用ID###lixas001###
雇用形態: 正社員
給与・報酬: 220,000円 - 400,000円 月給
平均所定労働時間(1か月当たり): 160時間
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