Job Description
Come join UNSEEN as an Outsource Manager
An Outsource Manager will oversee the content production by external vendors and manage the quality to ensure that it meets the standards for our new IP.
The ideal candidate for this position establishes and maintains a positive relationship within the team and external vendors and has the ability to promote successful collaboration and continuous improvement.
We are looking for a highly experienced Outsource Manager who can establish effective workflow and communication processes to create and manage a roadmap as well as development schedule to complete external tasks, while ensuring the deadlines are met and best practices adopted.
Responsibilities
- Coordinate with team leads to understand, determine, and provide outsourcing needs for content and development
- Establish a good pipeline with a good understanding of the characteristics of our team and external vendors
- Manage asset backlog, priority, timescale, cost control
- Provide feedback to external vendors in a timely manner
- Promote new outsourcing processes and partnerships within the team
- Collaborate with producers to scope, negotiate and contract with external partners, set core goals, manage delivery schedules, and improve workflow
- Improve communication within the team and with external vendors utilizing both English and Japanese
Job Description
アウトソースマネージャーとして、UNSEENに参加してみませんか?
UNSEENでは、外部ベンダーによるコンテンツ制作を監督し、新規IPに期待されるクオリティを満たすための責任者であるアウトソースマネージャーを募集しています。
アウトソースマネージャーとして、社内チームや外部開発パートナーと良好な関係を構築と維持、そして効果的なコラボレーションと継続的な改善を推進する能力をお持ちの方は、UNSEENへの参加をご検討ください
ワークフローやコミュニケーションプロセスを通じて、社外のタスクを完了させるためのロードマップや作業スケジュールを作成・管理し、プロジェクトの期日を確実に守り、ベストプラクティスへと導くことができる、経験豊富なアウトソーシングマネージャーを求めています。
仕事内容
- チームリードと協力し、コンテンツおよび開発に関するアウトソースニーズを理解、判断、提供する
- 自社チームと外部ベンダーの特徴を理解し、良好なパイプラインを構築する
- アセットバックログ、優先順位、タイムスケール、コスト管理
- 外部ベンダーとタイムリーなフィードバックを行う
- 新しいアウトソーシングプロセスとパートナーシップを組織内で推進する。
- プロデューサーと協力し、外部パートナーとのスコープ、交渉と契約、コアゴールの設定、納品スケジュールの管理、ワークフロー改善を行う
- 英語を日本語を使用しチーム内及び外部ベンダーとのコミュニケーションの向上
Requirements
Skills & Requirements
- 3+ years of outsourcing and external content/development management experience
- Experience managing assets and schedules from the game planning stage to launch
- Experience with workflow and productivity tools (e.g. Shotgun) used in game development and outsourcing
- Leadership skills and the ability to take initiatives
- Excellent collaboration and communication skills
- Business level proficiency in both Japanese and English
- Adaptability to respond to other duties as assigned
+Pluses
- Open-minded and respectful attitude to artists
- Understanding toward user experience
必要な資格
- 3年以上のゲーム業界におけるアウトソーシングの外部開発パートナーとの協業経験
- プロダクションまたはその他の管理職として、開発ライフサイクル全般の経験
- ゲーム開発およびアウトソーシングで使用されるワークフローおよび生産性向上ツール(Shotgunなど)の経験
- リーダーシップと自発性
- 卓越したコニュニケーション能力
- 英語と日本語がビジネスレベル
- その他、割り当てられた業務への対応力
+Pluses
- アーティストをリスペクトし、オープンマインドであること
- ユーザーエクスペリエンスへの理解
-
Tokyo Amazon Japan G.K. - A43 Full timeEarth's Most Customer Centric Company is seeking an experienced Senior Vendor Manager to join our Customer Service Global Outsourcing team. In this position you will manage external vendor relationships, drive operational excellence, negotiate pricing and contracts and partner wi ...
-
Tokyo Rakuten Full timeDescription · s In the contact center, which handles various inquiries related to Rakuten Point Card, Rakuten Edy, Rakuten Cash, and Rakuten Pay, you will be responsible for a wide range of tasks, including managing and supervising outsourced contact centers, proposing business ...
-
Sr. Accountant
6日前
Tokyo WARNERMEDIA Full timeEvery great story has a new beginning, and yours starts here. · Welcome to Warner Bros. Discovery... the stuff dreams are made of. · Who We Are... · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · Rakuten Mobile's Portfolio Management department is responsible for portfolio prioritization and to drive strategic initiatives with cross-platform activities by leading the centralized team of project/ program managers. · Drives and manage ...
-
Tokyo Abbott Full timeJOB SUMMARY · Reporting to Customer Service Manager, this individual will support daily activities relating to order receiving – order entry, invoicing , customer feedback, and working closely with other functions to address and resolves issues. · Also, monitor outsource team pe ...
-
Tokyo Rakuten Full timeDescription · : Business Overview · About Rakuten/Business · We belong to Rakuten Group, Inc. and are entrusted with Rakuten Mobile operations. · This division has entered the carrier business with innovative technology and advancedness, and continues to take on the challenge ...
-
Tokyo Ahead GroupPosition Overview: · This position reports to the Head of End User Services and will provide direct managerial supervision for the following work groups: · -Contact Center (CC): Manage the outsourced off-shore Service Desk Support Services which provides an initial point of conta ...
-
Client Reporting
2日前
Tokyo PictetYour team · Pictet Asset Management manages the assets of some of the world's largest institutions, financial intermediaries and their clients. Our culture welcomes independent thinkers and centres around · Your role · To produce on time and error free different types of pensi ...
-
Tokyo Rakuten Mobile Full timeDescription · : About the Organization · Rakuten Mobile's Portfolio Management department is responsible for portfolio prioritization and driving strategic initiatives with cross-platform activities. The department leads a centralized team of project/program managers. They al ...
-
Tokyo Tata Consultancy Services Japan, Ltd./日本タタ・コンサルタンシー・サービシズ株式会社★employees from 31 countries · ★a hybrid solution that combines Japan's TCS with India's · ★plan to establish a "Japan Offshore Development Center" that will provide IT outsourcing services specialized for the Japanese market · [Job duties] · As a project manager in specific tech ...
-
Tokyo PictetYour team · Pictet Asset Management manages the assets of some of the world's largest institutions, financial intermediaries and their clients. Our culture welcomes independent thinkers and centres around · Your role · New preparation and re-supervision of trust deeds, prospec ...
-
Tokyo Tata Consultancy Services Japan, Ltd./日本タタ・コンサルタンシー・サービシズ株式会社★employees from 31 countries · ★a hybrid solution that combines Japan's TCS with India's · ★plan to establish a "Japan Offshore Development Center" that will provide IT outsourcing services specialized for the Japanese market · [Job Description] · As a project member in specific ...
-
Tokyo Tata Consultancy Services Japan, Ltd./日本タタ・コンサルタンシー・サービシズ株式会社★employees from 31 countries · ★a hybrid solution that combines Japan's TCS with India's · ★We plan to establish a "Japan Offshore Development Center" that will provide IT outsourcing services specialized for the Japanese market · [Job Description] · You will be responsible for l ...
-
Tokyo BASF SEObjectives of the Position · Deliver C&B/HR operation with high quality of service and make the best efforts for securing accuracy and efficiency Supports C&B Senior Manager to keep our C&B package competitive as the World Chemical Company, analyze status-quo and drive changes. ...
-
Web Director
2日前
Tokyo Rakuten Full timeDescription · : Business Overview · The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. · We believe that the mobile domain is a platf ...
-
Tokyo L'Oréal Jornada CompletaKey Job Accountabilities 主要職務 · ) Customer inquiry and complaints handling through phone, email, chat, active support on SNS · ) Outsourced management · ) Communication with other team(brands, QA, CC, Legal, contact center etc.) to reply to consumers appropriately · ) Summary a ...
-
Tokyo Alexion Pharmaceuticals Full timePosition Summary · Director, RDU Patient Safety Japan is responsible for supervising the following tasks as Anseki (安責) and Seichoseki (製調責) to be conducted smoothly and appropriately by each member of the team, related functions and outsourced companies. · 1. Collect and maint ...
-
Tokyo Société Générale Assurances Permanent contractChief Operating Officer · Permanent contract|Tokyo|Banking operations processing Chief Operating Officer · Tokyo, Japan · Permanent contract · Banking operations processing · Responsibilities · Role summary: · Directly reporting to the Japan GCH and functionally to the APAC ...
-
Tokyo Rakuten Full timeDescription · : Business Overview · Rakuten Groupprovides various services such as EC, Fintech (Banks, Cards, Securities), Mobile, Sports business and so on. · "Technology Services Division"to which the recruitment position belongs will be an organization that supports and emp ...
-
Tokyo MapletreeAssistant Manager, Finance, Logistics, Japan · Employment Type: Permanent Location: Japan The Role · This position will be responsible for full spectrum of financial and accounting functions of the assigned portfolio in the Finance team. · Job Responsibilities · Responsi ...
