Tokyo JLL Full time

MAJOR RESPONSIBILITIES

  • Client/Stakeholder Management across multiple domestic properties.
  • This includes senior Department staff, landlords and external providers.
  • Property and Facilities Management.
  • Oversee a team of staff and contractors to deliver services at multiple sites.
  • Project Management.
  • Oversee a team of staff to deliver CAPEX projects.
  • Budget Management.
  • With support of the broader team (Global), develop and manage OPEX and CAPEX budgets for multiple domestic sites.
  • Health & Safety Management.
  • Ensure processes and procedures are managed in accordance with JLL, client and legislative requirements.
  • Site Operations Management.
  • Responsible for the delivery of soft services at some sites. This primarily relates to reception, concierge and conference activities.
  • Risk Management.Follow established escalation procedures and incident reporting procedures.Adhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies.
  • CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

  • Ideal Experience and Criteria
  • A tertiary qualification in management is desirable.
  • A security clearance is required.
  • Experience in managing multiple activities (budget, project, facilities, soft services).
  • Excellent written and oral communication skills.
  • Strong stakeholder engagement and problem solving skills.
  • Strong people management skills.
  • High level presentation skills.
  • Critical Competencies for Success

  • Client Focus & Relationship Management
  • Ability to liaise with high level personnel
  • Able to interact with the general client staff and vendors with ease
  • Ability to manage conflicting priorities
  • Demonstrates proactive & professional approach to customer service
  • Ability to work well under pressure
  • Problem solving skills – capacity to deal with ambiguity and solve complex problems effectively
  • Ability to effectively deal with stressful situations
  • Able to work independently
  • Self-motivated, confident and energetic
  • Flexible – able to adapt to rapidly changing situations
  • Goal oriented – able to focus on meeting all performance targets
  • Strong communicator – good presentation skills and possesses strong verbal and written communication skills (English)
  • Is an active listener
  • Exhibits honesty and trustworthiness
  • KEY STAKEHOLDERS

    Client staff.

    JLL Senior management.

    Landlords

    Contractor management.

    DIRECT REPORTS

    Nil.

    Location:

    Remote –Tokyo, Japan

    If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.



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