Field IT Engineers provide a variety of information technology support services including connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Key responsibilities include supporting LAN, WAN environment, managing system/service change management, project support for new office systems, and acting as the second level of client computing support. Additionally, the role involves responsible administration and management of server environment in local offices. Required skills include customer satisfaction, IT security control, and technology services project rollouts. The ideal candidate will have a Diploma / Degree in Computer Science, Information Technology, or equivalent, with 5 years or above relevant experience. Strong communication & interpersonal skills in English and Japanese are also required, with TOEIC 800 and above in English and Advanced or native level in Japanese.
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Shinjuku City PTW Contractカスタマーサービス業務 · カスタマーサービス業務のサポート、評価、監視、結果の分析、変更の実施を含むがこれに限定されない。 · Jp-En, En-Jp の言語翻訳および校正も行う。 · チャットやメールを通じてパスワードリセットを含むがこれに限定されないプレイヤーの問題に対応しサポートする。 · Requirements: ·
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Tokyo Siemens Healthcare K.K. Permanentポジション: SO D&A Product Service Support Specialist レポートライン: SO D&A SG Manager パーパス: D&A製品に関連する全ての問題に対する技術的およびアプリケーションの評価と解決策の発見 · CSオペレーション及びCSEのサポート業務 · 職務内容 D&A製品に関わる以下業務 · 導入(支援)、運用支援、トラブル対応(on-line, on-site) · Globalの指示に基づくUI実施準備(テスト含む) · 新製品導入における技術的支援 · 既存顧客更新案件の支援 · 相互接続案件( ...
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Shibuya Johnson Controls Full timeWhat you will do · Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. · The role also provides support & delivery of En ...
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Tokyo IQVIA フルタイム役割概要 · ある程度安定稼働したCRM導入クライアントの運用サポートを行います。運用サポートの中で発生した改修依頼をプロジェクト化し、進めます。CRM導入後5年以上経過しているクライアントへはシステム切替を提案していきます。 · チーム構成 · 普段は3-4名でチームを作り、その中で業務を行っていただきます。先輩社員からの指導により業務を覚えてもらいます。少人数チームの為、コミュニケーションができる為、話しやすい環境になっています。定期的にチームメンバーの入れ替えを行いますので、他のチームメンバーとも交流が生まれます。 · キャリアパス · システム運 ...
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Tokyo Global Blue Full timePurpose of the role · Global Blue is a global company operating, amongst others, in the field of VAT refunds to travellers, and is a leading company with the largest amount of TFS transactions in Japan. · Field Service team is responsible for providing frontline user and custome ...
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Tokyo Global Blue Full timeGlobal Blue is a global company operating, amongst others, in the field of VAT refunds to travellers, and is a leading company with the largest amount of TFS transactions in Japan. · Field Service team is responsible for providing frontline user and customers support to our fast ...
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Tokyo Kuehne+Nagel Full timeIT Support Specialist · Tokyo, Tokyo, Japan | Digitales und Technologie | Vollzeit | JP2104135 · You will be part of our Information Technology team, adding your expertise + skills to the delivery of Customer + Operational Excellence · Your Role · Your primary objective will pro ...
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Tokyo Autodesk Full timePosition Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products · You will work in a remote position and report to the Manager, Technical Support in Japan · Do you e ...
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Tokyo Swiss AviationSoftware Ltd. Full timeApplication Support Specialist Role Summary: · The Application Support Specialist is responsible for providing timely and effective support to our customers. This includes responding to cases submitted via the AMOS online support tool, communicating with customers directly, and c ...
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Tokyo Square Full timeCompany Description · Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. · ...
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Tokyo CommScopeIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. · Due to our continued growth and customer demand, we are hiring a Project Support Specialist to support the Outdoor Wireless Network (OWN) business segment, which supports the ...
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Tokyo Autodesk Full timePosition Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. · Do you enjoy solving problems and helping others? Are you passionate about customer experience? A ...
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Tokyo Autodesk Full timePosition Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. · Do you enjoy solving problems and helping others? Are you passionate about customer experience? A ...
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Tokyo AutodeskPosition Overview · You will report directly to the Senior Manager of Product Support. You will have a hybrid working environment. Your primary responsibility will be to provide technical support for Maya/Max/MotionBuilder/Shotgrid/Nvidia to our customers and internal staff. You ...
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Shinjuku City PTW ContractSupport the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes. · Perform Korean language translation and proofreading where necessary. · Respond and support Korean players issues via chat and email, ...
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Shinjuku City PTW ContractJob Title: Customer Service Representative · The Customer Service Representative will support the customer service operations, including evaluating, monitoring, analyzing results, and implementing changes. · This role also involves performing language translation and proofreading ...
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Shinjuku City PTW Contractカスタマーサービス業務のサポート、評価、監視、結果の分析、変更の実施を含むがこれに限定されない。 · 必要に応じて(JP-EN、EN-JP)の言語翻訳および校正を行う。 · チャットやメールを通じて、パスワードリセットを含むがこれに限定されないプレイヤーの問題に対応し、サポートする。 · 勤務時間:シフト制 - 11:00~20:00 / 12:00~21:00 - 週40時間、週5日勤務。 · 週末や祝日を含む365日サポート(シフト勤務) · Requirements · 日本語のネイティブレベルの読解力およびライティングスキル。 · ビジネスレベル ...
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Shinjuku City PTW ContractSupport the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes. · Perform Korean language translation and proofreading where necessary. · Respond and support Korean players issues via chat and email, ...
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Minato City Autodesk Full timePosition Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. · Do you enjoy solving problems and helping others? Are you passionate about customer experience? Ar ...
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Tokyo IFS Full timeJob Description · We are seeking an experienced and dynamic Presales FSM Solution Specialist to join our team based in Tokyo. The ideal candidate will possess a deep understanding of Field Service Management processes and technologies, coupled with excellent communication and pre ...
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Tokyo Swiss-ASSwiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS ...
