QUALIFICATIONS:
Minimum hiring, language and physical requirements to perform the job.
Hiring Requirements:
Minimum one-year experience in a customer contact position within the hotel field or related industry.
Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.Ability to operate basic office equipment, including telephones, computers and copy machines.
Completion of high school or basic education equivalency preferred.
Language Requirements:
Required to speak English clearly and distinctly.
Aptitude to read and write English in order to understand and interpret written procedures.
This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
How to apply?Apply thru or click 'APPLY' from this post upload your Photo and updated Resume
Show more Show less
-
Tokyo Royal Caribbean Group ￥2,000,000 - ￥3,000,000 per yearThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. · ...
-
Chiyoda Four Seasons Hotels and Resorts Full time￥2,000,000 - ￥3,500,000 per yearA Guest Service Officer at Four Seasons Hotel Tokyo at Marunouchi provides exceptional guest experiences from arrival to departure. · ...
-
Tokyo Four Seasons Hotels and Resorts ￥416,000 - ￥728,000 per yearGSO(The Bell Attendant) is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. · ...
-
Meguro Four Seasons Hotels and Resorts ￥4,000,000 - ￥6,000,000 per yearFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. · Our team members around the world create amazing experiences for our guests, reside ...
-
Tokyo Four Seasons Hotels and Resorts ￥3,680,000 - ￥10,000,000 per yearWe are seeking a Guest Relations Officer to join our team at Four Seasons Hotel Tokyo at Marunouchi.This individual will be responsible for ensuring our guests have a seamless experience from check-in to departure. · ...
-
Tokyo - Marunouchi Four Seasons ￥2,500,000 - ￥4,500,000 per yearWe are looking for a Guest Relations Officer who will ensure our guests are well looked after from the start. This high profile department carries a special responsibility. · ...
-
Chiyoda Four Seasons Hotels and Resorts Full time￥2,500,000 - ￥5,000,000 per yearWe are seeking an experienced Guest Relations Officer to join our team at Four Seasons Hotel Tokyo at Marunouchi. · Maintain harmonious relationships with co-workers supervisors and all departmentsPerform smooth check-in check-out process based on benchmark standardsHandle guest ...
-
〒- 東京都 港区, Hyatt Vacation Ownership ￥2,000,000 - ￥4,200,000 per yearThe Guest Relations Officer will report to the Sales Manager and work at the Sales Gallery. They will receive guests arriving to attend sales previews, check-in guests, provide customer service, confirm guest attendance, distribute gifts, create reports on effective cost measures ...
-
Guest Service Agent
1ヶ月前
Tokyo Mandarin Oriental ￥2,190,000 - ￥2,590,000 per year+Mandarin Oriental, · Tokyo is looking for a Guest Service · Agent join our Front Office team. · Are you a master of craft? · Do you thrive in a team that succeeds together, · demonstrating integrity and respect while acting responsibly? · Do you embrace a growth mindset? · Greet ...
-
Japan IHG ￥2,500,000 - ￥5,000,000 per year+InterContinental Sapporo is committed to delivering exceptional experiences for our guests with impeccable service and outstanding hospitality. · +Process all cash, credit card payments according to established procedures. · Promote room upgrades to maximize revenue Ensure repor ...
-
Tokyo JLL Freelance￥4,000,000 - ￥5,000,000We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. We're looking for a Guest Services Ambassador who can provide exceptional support to our clients. · ...
-
Tokyo Hyatt ￥1,800,000 - ￥3,600,000 per yearThis role primarily involves assisting customers residing in Japan with booking accommodations at Hyatt Group hotels worldwide,responding to general inquiries,and providing support to World of Hyatt loyalty program members.Handle reservation arrangements for Hyatt hotels around t ...
-
Tokyo Four Seasons Hotels and Resorts ￥3,000,000 - ￥6,000,000 per yearWe are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to ...
-
Tokyo Four Seasons Hotels and Resorts ￥3,000,000 - ￥5,000,000 per yearWe are looking for an experienced Guest Relations Officer to join our team at Four Seasons Hotel Tokyo at Marunouchi. · Maintain harmonious relationships between colleagues. · Assist guests throughout their stay by providing exceptional service. · Process payments efficiently whi ...
-
Japan IHG Part time￥332,800 per yearWe are currently hiring Part-Time Guest Services Staff to support our Front Desk, Club Lounge, and Bell teams at InterContinental Sapporo. · Friendly, professional, and team-oriented individuals · Students are welcome to apply · Conversational Japanese required; English preferred ...
-
Tokyo Williams Lea ￥2,500,000 - ￥4,000,000 per yearWilliams Lea seeks an Office Services Associate to join our team. The Office Services Associate will provide a wide range of administrative and operational support within a professional office environment, ensuring smooth day-to-day operations and excellent service delivery to in ...
-
Tokyo Williams Lea ￥2,000,000 - ￥4,000,000 per yearWe are seeking a Office Services Assistant to join our team. · The successful candidate will provide administrative and operational support within a professional office environment, ensuring smooth day-to-day operations and excellent service delivery to internal and external clie ...
-
Shibuya-ku, Tokyo JLL ￥4,000,000 - ￥5,000,000 per yearProvide backup support to on-site staff during Annual leave or unexpected day off/delay at the site. · ...
-
Tokyo, Japan Marriott Hotels Resorts ￥7,200,000 - ￥9,600,000 per yearAs Duty Manager, you will serve as the face of the property ensuring seamless operations and an elevated guest experience that reflects the prestige of the Bvlgari brand. · ...
-
Tokyo, Tokyo Bvlgari Hotels & ResortsAs Duty Manager you will serve as the face of the property ensuring seamless operations and an elevated guest experience that reflects the prestige of the Bvlgari brand. · ...
-
Tokyo, Japan Marriott Hotels Resorts ￥3,592,000 - ￥5,388,000 per yearWelcome and acknowledge all guests, anticipate and address guests' service needs... · ...
