Minato City International SOS

International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.

The TRICARE Overseas Program provides high-quality, accessible healthcare services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

About the Role

We are seeking a Client Relationship Lead to manage relationships with key stakeholders and ensure seamless service delivery for the TRICARE Overseas Program.

This role is equivalent to a Military Treatment Facility Commander level position or a Senior Military Program Advisor.

Frequent travel to Military Treatment Facilities, Military Bases, and Remote TOP Dedicated Network Site locations may be required.

Key Responsibilities

  • Lead contractual KPI deliverables for Military Treatment Facilities (MTF) engagement, including regular meetings and coordination across all client and TOP stakeholders.
  • Oversight and support in coordinating execution of tasks impacting MTF through in-country personnel.
  • Maintain and strengthen relationships with MTF POCs, military stakeholders, and host nation Provider stakeholders.
  • Provide ongoing support and education on TOP Policy, processes, and self-service mechanisms.
  • Ensure MTF access to contractually required Host Nation Network by identifying providers and onboardng teams.
  • Collaborate with cross-functional teams to execute contractual aspects and represent customer voice.

About You

  • Preferably healthcare, medical assistance, government contracted services, financial services/insurance, or consumer goods background.
  • Significant Account Management experience and/or managing complex client programs required.
  • U.S. Military overseas experience required.
  • Healthcare Administration experience preferred.
  • Bachelor's degree.
  • Excellent English language skills.
  • People leadership, influencing, and organizational skills.
  • Strong analytical capabilities.

Estimated Salary: $120,000 - $180,000 per year.



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