Shinagawa City Equinix Full time

Who are we?

Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Data Center Customer Operations II Tokyo - カスタマーオペレーションズエンジニア2(東京)新卒採用

エクイニクスでは2025年4月入社を対象にした新卒採用を行っています。

世界のデジタルインフラストラクチャを支えるという社会貢献性の高いグローバルカンパニーで、いままで学んだ事、あなたのコミュニケーション能力、チームワーク力、主体性など、年功に囚われない自由な社風のもと存分に活かしませんか?

エクイニクスについて

エクイニクスはグローバルなデジタルインフラストラクチャ企業です。デジタル時代のビジネスリーダーは、成功の原動力となるインフラを信頼性の高いエクイニクスのプラットフォーム上に結集し、相互に接続しています。エクイニクスは、お客様がビジネス優位を構築するために必要な、すべての場所で、すべてのパートナーと、すべてのビジネス機会に、アクセスすることを可能とします。日本国内のエクイニクスのオフィスおよびデータセンターは、東京と大阪で展開しています。

業務内容

当社のデータセンター内でのお客様からの問い合わせや、お客様とお客様を結ぶケーブリング作業(相互接続)などを行なっていただきます。

日頃から英語を使用して業務を行っていただきますので英語能力も伸ばすことができます。

  • お客様の入館対応、お客様からのお電話や社内からの依頼対応
  • 障害対応、弱電、強電の工事発注等の施工管理
  • サーバールーム内の電源、空調の需要率管理
  • 業務のスケジュール管理、書類作成等の事務的作業 等
  • 募集職種 / 採用数

  • Customer Operations Engineer 候補:3名
  • 雇用形態

    正社員 ※期間の定めなし、試用期間あり(3ヵ月)

    応募資格

  • 四大卒以上、文理不問
  • 英語能力: 応募時にTOEIC600相当必須
  • 日本語能力: 入社までにN1相当必須
  • 上記に加えて2025年中に入社が可能な方
  • 外国籍の方の場合、就労制限ビザの方は「技術・人文知識・国際業務」を既にお持ちの方対象となります
  • ※雇用は、「エクイニクス・ジャパン・エンタープライズ株式会社」となります。

    月額初任給

    大卒以上一律: 275,000円(左記金額に20時間の見込み残業代含む)

    20時間を超える時間外労働分についての割増賃金は追加で支給

    賞与 年1回(3月支給)

    諸手当

  • 時間外手当
  • 通勤費:月50,000円まで支給
  • 勤務地

    都内/都内近郊データセンター ※地域を大きくまたぐ定期的な転勤などはございません。(大阪勤務希望者は個別相談可能)

    勤務時間

  • 研修期間:9:00~18:00(昼休憩 1時間)
  • 配属後:シフト勤務 8:00~20:30 または 20:00~8:30 (1時間休憩 x 2)
  • -月16日勤務

    休日休暇

  • 研修期間:完全週休2日制(土・日)、祝祭日
  • 配属後:シフト制 月6〜7日
  • 年間休日120日以上

    ※ただし、配属先・勤務形態により休日数は異なります。

    ※勤務時中に引継ぎをしっかりした後はしっかりと休むことができ、会社からのメールや電話がなく、

    シフト希望は考慮し、仕事とプライベートのON OFFをしっかりつけられます

  • 有給休暇、年末年始休暇、慶弔休暇、病気休暇、試験休暇、産前産後休暇、育児休暇、
  • 各種保険 健康保険、厚生年金保険、雇用保険、労災保険、確定拠出年金

    福利厚生

  • 従業員自社株式割引購入制度
  • 各種社会保険完備(雇用、労災、健保、厚生年金)
  • 確定拠出金制度有
  • 健保保養施設、フィットネスクラブ補助
  • ネクストステージチャレンジ手当/休暇(永年勤続者対象)
  • 資格取得支援制度
  • 公認クラブ活動支援制度(カートクラブ、テニスクラブ(東京/大阪)、バスケットボールクラブ)
  • 従業員支援プログラム EAP ※困った時に何でも相談できる制度です
  • 慶弔見舞金(結婚祝金、出産祝金、弔慰金等)、
  • 私服可 (ポロシャツやパーカーの支給あり)
  • ボランティア活動 絵本の送付、街角クリーニングなど 他
  • エクイニクスは、均等な雇用機会を提供し、米国ではAffirmativeAction*(差別是正措置)を採用しています。
    採用にあたり、人種、肌の色、宗教、信条、国籍または民族的出身、祖先、出生地、市民権、性別、妊娠・出産または関連する病状、性的指向、性同一性または性別表現、婚姻・事実婚・同性婚関係、年齢、軍歴、身体または精神障害、疾患、遺伝情報、政治・団体への所属、犯罪もしくは虐待の被害者またはその家族としての地位、または法令で保護されるその他の状況が不当に考慮されることはなく、すべての公募者に採用に関する検討の機会が与えられます。
    *アファーマティブアクション:社会的な要因による差別で不利益を被っている者に対して、実質的な機会均等を実現することを目的として講じる暫定的な措置のこと

    Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

    Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.



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