Retail Director – Japan
Location: Japan
Reports to: CEO
About the Role
We are looking for an experienced Retail Director to lead and expand our retail and offline business in Japan — one of our most strategic and high-potential markets. With over 70 standalone stores worldwide and a fast-growing presence in Japan (7 standalone stores and 42 pop-up locations), this role is critical to driving our brand's growth and ensuring operational excellence.
Key Responsibilities
1.Lead and oversee all retail and offline operations in Japan, including standalone stores and pop-up locations.
2.Develop and execute strategies to drive sales, profitability, and sustainable growth in the Japanese market.
3.Build and lead high-performing retail teams, ensuring strong training, motivation, and alignment with brand standards.
4.Manage store openings, site selection, expansion planning, and overall retail network optimization.
5.Ensure operational excellence across stores, including customer experience, merchandising, and visual presentation.
6.Collaborate with global HQ to align Japan retail strategy with the overall brand vision and business objectives.
7.Monitor performance through KPIs, market analysis, and consumer insights to identify opportunities for improvement.
8.Build strong relationships with local partners, landlords, and key stakeholders to support business expansion.
Qualifications
1.10+ years of experience in retail management, with at least 5 years in a senior leadership role.
2.Proven track record in managing retail operations, including both standalone stores and pop-ups.
3.Strong knowledge of the Japanese retail market, consumer behavior, and local business practices.
4.Experience in leading multi-site retail operations and driving expansion strategies.
5.Excellent leadership, communication, and team management skills.
6.Strategic thinker with strong commercial acumen and execution capability.
7.Fluent in Japanese and English
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