At Mercury, we're redefining how recruitment and staffing firms use technology.
Our cloud-based SaaS platform, built on Microsoft Dynamics 365 and the Power Platform, helps businesses automate, scale, and perform at their best.
Founded in 2014, we've grown rapidly into a global organisation, trusted by more than 100 customers and 8,000 users. Our growth is powered by innovation and driven by people who care about doing great work.We believe in building technology that changes how the industry works and in creating an environment where talented people can do their best work every day.
What you'll doAs Product Owner / Product Consultant, you'll act as the functional authority and product owner for Mercury solutions serving the Japanese market.
You'll combine Agile product ownership with hands-on customer-facing consulting, working closely with customers and internal teams to ensure Mercury delivers maximum value.
You'll play a critical role during implementation and beyond, translating customer needs into clear, prioritised backlog items while ensuring alignment with Mercury's global product strategy and best practices.
Here's what you can expect to be involved in:Owning product requirements and functional design for Mercury solutions in Japan
Acting as Product Owner for Japan-specific and customer-driven enhancements
Working directly with customers to define business requirements, user journeys, and acceptance criteria
Translating customer and market needs into clear, actionable backlog items for Product and Engineering teams
Collaborating with internal stakeholders on roadmap definition, sprint planning, and feature prioritisation
Providing functional leadership during implementation, UAT, go-live, and ongoing customer usage
Ensuring delivered functionality meets acceptance criteria and customer expectations
Supporting post-implementation optimisation, adoption, and continuous improvement
Feeding customer feedback and market insights into Mercury's wider product roadmap
What we're looking for
You'll be someone who enjoys working closely with customers, product, and delivery teams. You'll be comfortable balancing customer needs with scalable product design and best practice.
We're looking for:
Senior-level experience in product ownership, functional consulting, business analysis, or implementation roles
Hands-on experience working in Agile / Scrum environments
Strong ability to write clear user stories, acceptance criteria, and functional specifications
Solid understanding of recruitment and staffing business processes
Confidence working directly with customers and internal delivery teams
Ability to balance customer-specific needs with long-term product strategy
Business-level fluency in both Japanese and English
Bonus points for:
Experience implementing CRM, ATS, or recruitment platforms
Experience acting as a Product Owner or Proxy Product Owner
Experience shaping or influencing SaaS product roadmaps
Exposure to Microsoft Dynamics 365 and/or the Microsoft Power Platform
Experience working in SaaS or professional services environments
Why Mercury
At Mercury, we pride ourselves on fostering a vibrant company culture that strikes the perfect balance between professionalism and a modern, enjoyable work atmosphere.
Our commitment to employee well-being and growth sets us apart.Here's what you can expect when you join our team:
Healthy Work-Life Balance:
Hard work is essential, but we understand that it doesn't mean endless hours. Unsociable work schedules are not the norm here. We believe in productivity and not burnout.
Agile and Empowered:
Our commitment to Agile and Scrum methodologies empowers our developers. From top management down, everyone understands the importance of efficient processes and collaboration.
Flexible Environment:
We embrace flexible working arrangements. Whether it's remote work or flexible hours, we trust our employees to find the balance that suits them best.
Open Communication:
Transparency is key. We encourage open dialogue, active listening, and constructive feedback. Your voice matters.
Gratitude and Autonomy:
We appreciate hard work and celebrate achievements. You'll have the autonomy to make an impact and contribute meaningfully to our success.
Accessible Leadership:
Our leadership team is approachable and supportive. You'll find guidance and mentorship readily available.
Equality and Inclusion:
We champion diversity and equality. Everyone deserves respect, fairness, and equal opportunities.
Investment in Growth:
We provide training and career growth opportunities. Don't just take our word for it, our team members' testimonials speak volumes.
Location
This role is based in Tokyo, with a hybrid working model that supports a mix of office-based collaboration and remote working.
We value face-to-face connection while recognising the importance of flexibility.Show more Show less
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