Shibuya JLL Japan
Job Title

Assistant Facilities Manager

Business Unit

Work Dynamic

Department

Workplace Management

Reporting Relationship

Geo Account Lead

Objective


As the Assistant Facilities Manager at JLL, you will play a crucial role in shaping a brighter way for our key client and fellow employees.

Reporting to the Geo Account Lead, you will be responsible for delivering exceptional Integrated Facilities Management (IFM) services to our client's operations in the electronics industry.

You will oversee the daily operations of building systems and services across the client's facilities, ensuring workspaces remain functional, safe, and efficient.

In this role, you will have the opportunity to strengthen and advance your career, taking on challenges that push the boundaries of traditional facilities management and contribute to JLL's continued success in serving global clients.

Travel within your managed region will be required from time to time to visit client sites and ensure service excellence.

Duties And Responsibilities

Leadership

Represent JLL by behaving consistently with cultural and company requirements.
Provide services to client in keeping with client's cultural and company requirements.
Provide leadership to FM team include on-site managed vendors' personnel.
Ensure high staff morale, trust and work ethics
Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
Mentor and enable Training & Development of team members
Promote Initiative/Idea sharing within the team and beyond

Client/Stakeholder Management

Establish/Strengthen credible relationships with Client and BU Stakeholders
Interact on a regular basis with Client and BU Stakeholders to sustain healthy relationships.

Contract Management

Ensure that all contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team
Work with Regional purchasing to implement Regional sourcing strategies

Site Operations Management

Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
Ensure critical & key performance measurements & achieve targets

Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications.

Ensure Completion of all required audits and achieve targets as stated.
Standardize Operating Procedures and ensure compliance with Client's policies and procedures, including all government regulations in the Area

Health & Safety Management

Ensure that all sites meet all legal and Client required H&S regulations
Ensure that all JLL staff are working in compliance with H&S regulations

Finance Management

Ensure that all managed sites meet all financial targets and control requirements
Provide oversight to the sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required

Working Conditions

Primary work in an office environment with regular facility walkthrough
May require occasional evening or weekend work for emergency situations
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