- 週2回 在宅可◎(夕勤・夜勤はフルリモートOK)
- 「誰かの命を救いたい、誰かを助けたい」という強いホスピタリティ精神のある方◎
企業情報
海外に滞在中のお客様が、医療トラブルや事故、その他の緊急事態に直面した際に、24時間365日体制でサポートを提供するグローバルアシスタンス企業。
海外渡航者向けの
トラベルアシスタンスや医療・事故対応
を中心に、グローバルな関係機関と連携したコーディネーション業務を担当。多国籍なメンバーが在籍する国際的な環境で、英語を活用しながら、
人を支えるホスピタリティ精神
を大切にしたサービス提供を行っている点が特徴です。業界経験を問わず
「人の命を救いたい」「誰かを助けたい」
という強い想いを持つ方がご活躍頂けます。
職務内容
- お問合せ対応:日本人のお客様からのお問い合わせ(電話・メール)
- 状況把握・整理・内容の記録&共有 (英語使用あり)
- 海外医療機関・現地オフィス・提携パートナーとの連携
- 治療・移送・帰国手配などのコーディネーション
- ケース進行管理・社内システム登録
理想の人材
【応募資格】
- 日本語:ネイティブレベル
- 英語:ビジネスレベル
- 「誰かの命を救いたい、誰かを助けたい」という強い思いのある方
【歓迎要件】
- コールセンターのご経験
- 医療業界でのバックグラウンドがある方
条件・待遇
【条件・待遇】
- 雇用形態:正社員
- 勤務地:東京都心(駅近)
- 勤務時間:シフト制(日勤:週2在宅可 夕勤 or 夜勤の場合:フルリモート)
- ※ 夜勤:月2回
- 年収:420万+賞与 = 450万 (ボーナス:100%付与)
【このポジションの魅力】
- 日勤の場合:週2回在宅可|夕勤 or 夜勤の場合:フルリモート可
- ボーナス 100%付与 = ご入社前後の年収のズレなし◎
- グローバルな環境◎ 英語使用多
- 「誰かの命を救いたい、誰かを助けたい」という強いホスピタリティ精神のある方が、ご活躍頂ける職場です◎
Contact: 伊藤さくら
Quote job ref: JN
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