Customer Service / カスタマーサービス
コールセンター人材管理グループ スタッフ(契約社員)
職務内容
Job description
【職務内容】
当コンタクトセンター統括部では、アクサ生命保険にご加入のお客様、募集人からの電話等の対応を行っています。
そのお電話内容の集計、分析を実施し、オペレーターの配置をおこなっています。
【主な業務内容】
・コールセンターで受けたコールのデータ集計
・IT機器の配布、回収、在庫管理
・顧客アンケートの集計
求めるスキル・経験
Job qualification
・一般的なPCスキル
・Excel初級スキル
待遇
Condition
【雇用形態】契約社員
【賃金】現年収、能力、経験に応じて当社規定により優遇
【勤務時間】
9:00~17:00(休憩12:00~13:00)
勤務地
Place
(雇入れ直後)東京(浅草 偕楽オフィス)
(変更の範囲)会社の定める就業場所へ異動を命じることがある。
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