Description
Are you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you in Yokosuka, Japan
The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every person we support Leidos offers great benefits: competitive paid time off (PTO) packages, 10 paid federal holidays, 401K retirement plan, college tuition and technical certification assistance, on the job training support, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and sharing great talent with us
As part of the Leidos team as a TRICARE BSR, you will provide Beneficiary education and enrollment support services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). You will also provide specific services to all TRICARE eligible beneficiaries including customer support and assistance, beneficiary education, and enrollment support designed to assist DHA in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. Under minimal supervision, you will serve as a TRICARE liaison for TRICARE Overseas Prime (TOP) Beneficiary population. This great job opportunity makes a difference for so many of our valued military families
WHAT YOU WILL BE DOING
- Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more using the Defense Online Enrollment System (DOES), Customer Relationship Manager (CRM) systems, etc. Register TRICARE beneficiaries in MHS Genesis System
- Perform individual and/or batch Primary Care Manager (PCM) changes, following the Military Treatment Facility (MTF) guidelines
- Provide education on TRICARE resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
- Collect, process, retrieve, and disseminate transfer information to support the TRICARE active-duty and active-duty family member portability/disenrollment process
- Conduct briefings for In Processing, Out Processing, Maternity, pre-separation/retirement, and others
- Provide basic claims support such as providing information on the status of claims
- Collect and record Other Health Information (OHI) information into applicable systems
- Determine the appropriate assistance levels and when forward a call or refer as needed to address the beneficiary's question
- Collect and report information on daily activities performed
- Assess the appropriate assistance level needed and refer or escalate as needed to address the issue at hand
- Complete on a timely basis and comply with and all required HIPAA, Leidos, and other training and refresher courses
- Maintain confidentiality and proper handling of Protected Health Information (PHI)
- Provide remote support to Leidos BSRs at other sites
- Adhere to a business casual dress code
- Provide shadow support to new BSRs as needed
- Other duties as assigned
MINIMUM REQUIRED
- High school diploma or GED
- Must be a US Citizen
- Be eligible for and maintain ADP IT III clearance/Non-Sensitive Position, Tier 1
- Three years' cumulative experience in the following areas:
- Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
- Experience in a medical or clinical environment
- Experience with MHS Genesis or civilian healthcare computer system and in processing medical claims
- Experience in a customer service environment
DESIRED
- SOFA/Command Sponsored as a dependent of an Active-Duty Service Member, DoD employee or US Contractor supporting the DoD
- Be fluent in English
- Proficient in written and oral communications
- Possess effective presentation skills
- Computer literate with Internet research experience
- Proficient with Microsoft Office 2010 or later applications—Word, Excel, PowerPoint, and Outlook
- Ability to respond tactfully with people on the phone and in person
- Ability to work independently and under limited supervision
- Excellent organizational skills and time management skills
- Detail oriented
- Ability to multitask
- Knowledge of TRICARE Overseas programs, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis.
IMPORTANT: Candidates who do not hold a SOFA/Command sponsorship, must be able to provide required documentation in order to obtain SOFA through Leidos for employment in Japan. Candidates will not be eligible for sponsorship until their first day of employment.
Candidates are solely responsible for all relocation-related expenses incurred at their own risk and the TRICARE Overseas Program does not reimburse any incurred housing, cost of living, or expenses while in residing in Japan to include relocating back to the US.
Apply today to learn more about how you can support this worthwhile mission.
Original Posting Date:
2024-09-13While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
-
Yokosuka 00100 LEIDOS, INC. Full timeAre you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you in Yokosuka, ...
-
Yokosuka Leidos Full timeDescription · Are you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you ...
-
Yokosuka 00100 LEIDOS, INC. Full timeAre you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you in Yokosuka-J ...
-
Yokosuka Leidos Full timeDescription · Are you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you ...
-
Atsugi 00100 LEIDOS, INC. Full timeAre you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you in Atsugi, Ja ...
-
Kanagawa Prefecture 00100 LEIDOS, INC. Full timeAre you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you in Camp Zama, ...
-
Kanagawa-Ken Leidos Full timeDescription · Are you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you ...
-
Atsugi Leidos Full timeDescription · Are you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you ...
-
Chiyoda DupontJOB DESCRIPTION At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers aro ...
-
Tokyo International Flavors & FragrancesJob Description · It's an exciting time to join IFF's Customer Service for Fragrances · We are looking for someone to join our talented team of 20 Customer Service dedicated representatives, coordinating the fragrance B2B supplies to all IFF customers. · The role of the team i ...
-
Zama Navy Federal Credit Union Part timeTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perf ...
-
Tokyo Oracle Regular EmployeeSales of the organization*s services (., maintenance and service contracts).Sells organization*s services (., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established ...
-
Tokyo Interactive BrokersResponsibilities · Daily management and focus on a wide scale of client issues which includes: Responding to inquiries, concerns and complaints via telephone, e-mail, and online chat to achieve a mutually satisfactory solution while complying with policies, practices and procedur ...
-
Tokyo L'Oréal Jornada CompletaKey Job Accountabilities 主要職務 · ) Customer inquiry and complaints handling through phone, email, chat, active support on SNS · ) Outsourced management · ) Communication with other team(brands, QA, CC, Legal, contact center etc.) to reply to consumers appropriately · ) Summary a ...
-
横須賀市, Alutiiq, LLC Full timeUSNH Yokosuka Integrated Computer Logistics Support. · The contractor will research and conduct an analysis of the customer's request needs and perform technical research to identify, procure, and implement a required replacement. · The contractor will be responsible for orderin ...
-
Yokosuka CACI International Inc Full timeNMD (Navy Maintenance Database) PractitionerJob Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: Regular-Long Term AssignmentPercentage of Travel Required: Up to 25%Type of Travel: Local* * * What You'll Get ...
-
Minato City International SOSInternational SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care serv ...
-
Nurse
2日前
Minato City International SOSInternational SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care serv ...
-
Yokohama CooperCompanies Full timeCooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technolo ...
-
Yokohama Concentrix Full timeDescription · The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulat ...
-
Renewal Sales
2日前
Yokohama Concentrix Full timeDescription · The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the va ...
