Description
: Business Overview
About Rakuten/Business
We belong to Rakuten Group, Inc. and are entrusted with Rakuten Mobile operations.
This division has entered the carrier business with innovative technology and advancedness, and continues to take on the challenge of providing attractive services.
Department Overview
We provide mobile communication services for corporations. We create mobile services for corporations, starting with strategy planning based on market research, and then proceeding through service planning, product planning, communication system development, and supply chain construction. We manage the entire process of delivering these services, which we have devised ourselves, to our customers through marketing, advertising, sales strategy planning and sales promotion, sales channel construction, etc.
Position:
Why We Hire
Recruitment background
We are planning to increase the number of employees to strengthen our system in order to expand our business.
Position Details
The successful candidate will be responsible for technical support and implementation support for services ranging from general mobile voice/data lines for corporate customers to corporate products and services that are unique to Rakuten Mobile and a combination of third-party services and corporate services of Rakuten Group companies.
- The role will be to provide technical support and implementation support for services ranging from corporate mobile voice/data lines to corporate products and services unique to Rakuten Mobile, as well as third-party services and corporate services of Rakuten Group companies.
- We are looking for people who want to create new services that do not exist in existing carriers, and who want to create services that are unique to Rakuten and only Rakuten.
Specifically
- Supporting solution proposals for corporate business services, providing technical support for projects, and PM for individual projects.
- Support and build technical operations necessary to introduce new business utilizing Rakuten's economic sphere in the B2B domain, and collaborate with Rakuten Group companies.
- Development of outsourcing partners and establishment of a system for building outsourcing.
- Main Services
Security (MDM, Antivirus App), Groupware (MS365, GWS), BizChat, Web Phonebook, etc.
- Verification of individual projects for service implementation
Mandatory Qualifications:
- Experience in proposing and implementing services in the telecommunications/caari industry
Or, at least 3 years of experience in implementation system and implementation support related to services
- Basic level of English
- Native level of Japanese language skills
Desired Qualifications:
- Project management experience
- Various certifications in the IT industry (Information Technology Engineer, MS-900, etc.)
- Experience in setting up cooperative businesses with other companies
- Experience in the telecommunications industry
- Experience in the telecommunications industry
- Experience in corporate business
- Leadership and ability to involve others
- English (business level)
#business #customersupport #developmentsupport #operationdiv #RakutenMobile
Languages:
English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)-
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