Manager, Client Solutions (Tokyo)
マネージャー:クライアントソリューションズ(東京)
募集要項
GLG(Gerson Lehrman Group)は、専門性を持つプロフェッショナルを結び付ける、世界最大級のB2Bエキスパートネットワークのプラットフォームです。数千のクライアントを、あらゆる分野を網羅する世界最大の専門家ネットワークと結びつけます。GLGはインサイトの力で、あらゆるプロフェッショナルの意思決定を支援しています。
現在、GLGの東京オフィスでは、クライアントに対するサービスを提供するチームを率いるマネージャーを募集しています。本チームは、エキスパートインタビューを中心に、GLGのクライアントに対して価値の高いサービスの提供、管理を行います。
マネージャーは、クライアントソリューションズのチームのリーダーとして、優れたクライアントサービスの提供、人材育成、品質基準の担保に重要な役割を持ちます。また、世界各国のクライアントソリューションズチームと連携し、プロジェクト推進をサポートする役割も担います。
主な職務内容
- 4〜6名のチームを率い、質の高いサービスを提供し、売り上げの目標を達成する
- チームメンバーの育成(コーチング、フィードバック、パフォーマンスマネジメント)
- チームメンバーのプロジェクトのサポート(スコーピング、リソース配分、課題解決等)
- チームのリソース管理と、プロジェクトの配分の最適化
- アカウントごとの戦略の策定、および、実行
応募要件(必須)
- B2Bサービス、営業分野での実務経験:4〜5年以上
- 3名以上のチームを率いたマネジメント経験:2〜3年以上
- B2Bサービスの分野での、モチベーションの高い、ハイパフォーマンスなチームを構築した実績
- 一流大学での学士号または大学院修了
- ビジネスレベルの日本語・英語力(口頭・文書・プレゼンテーションいずれも)
- スピードが求められる環境での業務経験と実績
- 成長志向、課題解決能力、実行力に優れた方
- 自ら責任を持ち、チームを率いて成果を出すリーダーシップ
- 様々なタイプのクライアントの違いの理解と、あらゆる業界への関心
求める人物像
- 常に高い倫理観とプロフェッショナリズムを持って行動できる方
- 創造的に考え、成長機会を見出せる方
- 細部への注意を怠らず、正確に業務を遂行できる方
- チームワークを重視し、協調して成果を上げられる方
- 責任感が強く、主体的に新たなチャレンジに取り組める方
About GLG / Gerson Lehrman Group
GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.
To learn more, visit
Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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