At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more.
As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
The mission of Client Solutions Manager is to contribute to the success of our clients through proposing effective and wholesome solutions.
By collaborating with different stakeholders, the team aims to grow the business revenue and to lead sustainable growth of the business by providing necessary feedback to our product team.
Using the knowledge of our own advertising product and the general knowledge of brand/performance ads, the team solves the clients' problems with expertise.
Responsibilities- Promote sales through solution proposals that lead to the success of clients' marketing challenges and promotions.
- Familiarize clients with the functionality and delivery logic of advertising products, and advocate for their optimal utilization to maximize advertising performance.
- Engage in activities such as regular meetings and workshops for customers to deepen their understanding of the product.
- Accumulate and disseminate best practices for operational methods to improve the adoption rate of important features.
- Collaborate with internal stakeholders to elevate the account management level and increase sales.
- Provide constructive feedback to the product team regarding raw feedback on the functionality and logic of advertising products, to strengthen the product.
- Understand longterm business objectives/KPIs to align TikTok strategy and negotiate complex business opportunities.
- Collaborate with measurement partners to create learning agendas to help clients measure the impact of marketing and adopt measurement solutions.
Minimum Qualifications
- More than 5 years of digital marketing or advertising sales experience.
- Solid understanding of digital marketing and able to strategically approach advertisers and agencies
- Proven experience managing large advertisements and campaign budget
- Able to enjoy the rapidly changing environment
- Teamworker who can collaborate well with other functions and other regions
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission.
Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.Show more Show less
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