Responsibilities
About the team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
Responsibilities
The CSM will play a key role in driving our clients' incremental growth by supporting product solution, vertical solution, and client relationship, together with sales team, agency team and other xfn teams;
Promote sales through solution proposals that lead to the success of clients' marketing challenges and promotions.
Familiarize clients with the functionality and delivery logic of advertising products, and advocate for their optimal utilization to maximize advertising performance.
Engage in activities such as regular meetings and workshops for customers to deepen their understanding of the product.
Accumulate and disseminate best practices for operational methods to improve the adoption rate of important features.
Collaborate with internal stakeholders to elevate the account management level and increase sales.
Provide constructive feedback to the product team regarding raw feedback on the functionality and logic of advertising products, to strengthen the product.
Understand long-term business objectives/KPIs to align TikTok strategy and negotiate complex business opportunities.
Collaborate with measurement partners to create learning agendas to help clients measure the impact of marketing and adopt measurement solutions.
Qualifications
Minimum Qualifications
More than 5 years experience on performance marketing
Strong understanding of digital marketing ecosystem with experience on ad operation/planning
Team-worker who can collaborate well with other functions and other regions
Self-starter and motivated to learn
Can adapt to a fast-paced environment
Proficient in Japanese and English communication skills as you will be dealing with both local and international stakeholders.
Preferred Qualifications
Experience in Healthcare industry digital marketing
Experience working with various media platforms
Ability to think hypothetically and problem solve and thrive in a fast changing environment
Proactive attitude with excellent project management, analytical and stakeholder management skills
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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