Production Operation

17時間前


Tokyo Rakuten Full time

Description

Rakuten Securities, Inc. is a leading online broker in Japan, with over 10 million general securities accounts and a strong presence in the industry. We are committed to delivering top-notch customer satisfaction through our cutting-edge systems and services.

Job Title: Next-Generation Monitoring System Developer

We are seeking a highly skilled developer to design and implement a next-generation monitoring system from scratch, ensuring security and promoting business automation. The ideal candidate will have experience in ITSM tools, automated monitoring systems, APM operation and management, server or network automation, and RPA for financial system operation.

The role involves:

  • Promoting business automation
  • Proposing improvements in current operational processes
  • Promoting RPA and automated operational tasks for monitoring operations
  • Building upon automation efforts relating to AI
  • Operating and maintaining services for stable system operation
  • Coordinating with related departments during incidents
  • IT Service Management (ITSM) operations in financial systems

Work Environment: IT Operation Department, IT Division

Mandatory Qualifications:

  • Experience using ITSM tools (e.g. ServiceNow)
  • Experience building automated monitoring systems from scratch
  • APM operation and management experience
  • Server or network automation experience
  • Experience in operational monitoring on 24/365 systems or in financial systems
  • RPA for financial system operation experience

Desired Qualifications:

  • Experience or knowledge of retail securities business
  • Team management experience as PM or PL

Location: Rakuten Crimson House Aoyama (RCA)

This is a seconded position from Rakuten Group, Inc. to Rakuten Securities, Inc.


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