Description
Rakuten Securities, Inc. is a leading online broker in Japan, serving over 10 million general securities accounts. We strive to be the top online broker, continually expanding and enhancing our service lineup since 1999.
Job Summary
We are seeking multiple IT professionals to support our service expansion, including new account holders and balance of assets under custody. As we reach over 10 million general securities accounts, we need employees from manager or leader to junior level who can strengthen and organizations.
Key Responsibilities
- Operate and monitor IT infrastructure and Internet services.
- Investigate and compile reports from vendors to prevent and detect incidents at an early stage.
- Provide instructions and coordination to all related departments when an incident occurs and analyze the cause of system incidents.
- Report incident causes and implement improvement measures.
- Manage and follow up with incident response teams.
- Manage financial system operations (capacity management).
Mid- to Long-Term Responsibilities
- Manage all production departments (including IT helpdesk and OA support teams).
- Build upon automation efforts relating to AI.
Work Environment
You will be assigned to the IT Operation Department, IT Division.
Required Qualifications:
- Manager Class: Experience in system operation and maintenance with financial knowledge.
- Leader of Associate Staff: Experience in system operation and maintenance. Ability to communicate flexibly with related departments.
Desired Qualifications:
- Promote to implement modern technologies related to AI and RPA to improve business processes and efficiency.
- Experience in web application development.
- Securities knowledge is plus for manager candidate.
Location
Rakuten Crimson House Aoyama (RCA).
Secondment
This is a seconded position from Rakuten Group, Inc. to Rakuten Securities, Inc.
Estimated Salary: $80,000 - $120,000 per year
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