Tokyo Amazon Japan G.K. Full time

Product Safety and Compliance Manager

We are seeking a talented Product Safety and Compliance Manager to support our rapidly growing and evolving Retail and Operations businesses in Japan.

Job Summary:

The Product Safety and Compliance Manager is responsible for ensuring compliance with all relevant product safety regulatory guidelines in Japan. The role must ensure all products in JP Marketplace meet Amazon's policies, ensuring safety and compliance is embedded in end-to-end processes.

Main Responsibilities:

  • Focusing on Amazon's operations for both supply and customer, ensuring regulatory requirements are met.
  • Leading efforts to review and update validation processes for all newly onboarded products that are highly regulated.
  • Collaborating with external authorities and carrying out a scheme to ensure product safety at JP Amazon market place.
  • Driving solutions of Product Safety issues raised by customer complaints/customer review comments, internal follow-up actions, and product recall requests from external parties.
  • Designing, implementing, and maintaining Product Safety processes that interface with Fulfillment Operation teams and carriers and use classification and restriction databases.

About the Team:

The Product Safety & Compliance team in Japan works to ensure that all products offered in Japan are safe for our customers, compliant with all product safety legal requirements, and meet consumer expectations.

BASIC QUALIFICATIONS:

  • 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience.
  • Bachelor's degree or equivalent.
  • Experience handling confidential information.

PREFERRED QUALIFICATIONS:

  • 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience.
  • Professional auditing qualification, or similar risk or compliance credentials.
  • Experience with SQL and Excel.

Salary:

Please note that salary information will be provided individually prior to the 1st interview.



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