The Operations Coordinator is responsible for the day-to-day administration of the office. Also responsible for the day-to-day execution of the work within the assigned geographic area.
What You Will Do:
- Direct the day-to-day general office, duties, and administrative activity.
- Prepare quotations for clients (including ABS offices).
- Coordinate scheduling and staffing of projects.
- Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned.
- Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction.
- Resolve work-related client issues, including scope of work, quality of work, and billing.
- Prepare monthly cash flow and monthly revenue margin.
- Other duties as assigned.
- Other duties as required.
What You Will Need:
Education and Experience
- Minimum of a high school diploma or equivalent.
- At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education.
Knowledge, Skills, and Abilities
- The human relations skills necessary to maintain positive client contacts and provide leadership and motivation, when required, to other staff members and peers.
- Ability to undertake short- and long-term planning to provide for efficient and effective scheduling of work assignments.
- Responsive to customer queries.
- Advanced skills in the use of modern office equipment.
- Advanced skills in office automation software (some of which may include spreadsheets, word processing, presentation, mail/calendar/scheduler programs). Ability to learn additional programs as required.
- Advanced level clerical skills and excellent arithmetic skills.
- Ability to prioritize and handle routine and non-routine business matters simultaneously without supervision.
- Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.
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