東京都 千代田区 神田神保町, 株式会社スキルアップNeXt Remote job

応募資格について


【必須資格・経験】

以下いずれかの経験のある方

・カスタマーサポート

・カスタマーサクセス

____________________

仕事内容


カスタマーサクセス(マネージャー)【企業のDX化支援/950社以上導入実績あり】

【仕事内容】

コア事業として拡大してきたAI組織構築支援・人材育成支援に加え、グリーントランスフォーメーション人材育成、中高生向けAI教育事業、AI/DX人材紹介事業と、続々と新規事業が立ち上がっています。

toC向けサービス拡大に伴い、チーム体制強化をミッションに、カスタマーサクセスチームをリードするマネージャーとしてお任せします。

  • 業務内容

・講座申込や講座運営・検定運営のオペレーション設計

・業務改善や提供価値の最大化に向けた、システムの選定・導入・運用装着

・メンバー採用・オンボーディングやマネジメント、チームビルディング

・VOCに基づいた製品改善への貢献

・エスカレーション対応等の実務管理

同社では、コア事業として拡大してきたAI/DX組織構築・人材育成支援に加え、GX(グリーントランスフォーメーション)人材育成など、続々と新規事業が立ち上がっています。対象領域の拡大に伴い、業界内外におけるサービスブランディングの重要性が増しております。

【将来的に従事する可能性のある仕事内容】

同社業務全般

【所属部署情報】

カスタマーサクセスチームへの配属となります。

組織構成については、選考時にお伝えいたします。

【雇用形態】

正社員

____________________

待遇面(給与・福利厚生など)


【年収・給与】

年収:550~650 万円 年俸制 月額458340円~ 基本給458340円~年俸の1/12を毎月支給残業代:全額支給 通勤手当:なし 賞与:なし 昇給:あり 年1回

【待遇・福利厚生】

関東ITソフトウェア健康保険組合・自社コンテンツ無料受講・検定取得制度・書籍購入制度・海外カンファレンス参加制度・外部研修費用補助・自家焙煎コーヒー、お菓子など無料・副業OK・リモートワークについて:リモート可ですが、対面でのコミュニケーションも大事にしているので、出社と組み合わせて働いて頂くことを想定しております。

【勤務地】

勤務地住所:東京都千代田区神田神保町二丁目40番5号 東久ビル7階

沿線名:東京メトロ半蔵門線神保町駅より徒歩5分

<将来的に勤務する可能性のある場所>

勤務地変更なし

<受動喫煙防止策>

敷地内全面禁煙

【勤務時間】

フレックスタイム制 1日の標準労働時間:8時間 休憩時間:1時間 コアタイム:あり 11:00~15:00 月平均残業時間:20時間~30時間

【休日休暇】

【年間休日】126日

【休日内訳】 完全週休2日制 土曜日,日曜日,祝日,夏季休暇,産前・産後休暇,育児休暇

____________________

選考について


【選考プロセス】

面接2~3回

会社情報


【事業内容・会社の特長】

創業から展開しているDX/AI人材育成プログラムは、

大手企業を中心として950社以上、延べ8万人以上の社会人や大学生などに教育を提供してきました。

経済産業省のレポートでも指摘されている「ITシステム2025年の崖」に顕著に表わされていますが、

最先端領域を活用するデジタルリテラシーの向上は日本経済にとって喫緊の課題です。

【募集背景】

組織強化における増員募集です。

____________________

#新着求人

ミドルの転職


30代・40代の転職ならミドルの転職



  • 東京都 千代田区 神田神保町, 株式会社スキルアップNeXt Remote job

    ~Job summary: DX-AI personaeul eductaioun program. · To c tovuke service bukurai no kokyuu o saserutte imasu! · Ryokai jikan wa 26.67ji desu! · Sogan shibou ga arimasen.? · ...


  • Japan SAP

    We are looking for an Implementation Consultant to support the implementation of Concur Expense/Invoice solutions for our clients in Japan. The successful candidate will have experience in IT system implementation and consulting, as well as excellent communication skills. · * Imp ...


  • Japan SAP

    + Job summary · We help the world run better · At SAP, · we keep it simple: you bring your best to us, · and we'll bring out the best in you. · The work is challenging – but it matters.You'll find a place where you can be yourself, · prioritize your wellbeing, · and truly belong. ...


  • Japan SAP

    We are looking for an Implementation Consultant to join our team in Japan. · ...


  • Japan SAP ¥2,500,000 - ¥5,000,000 per year

    We help the world run better by enabling you to bring out your best in our collaborative team environment with flexible working models. · Support business reform · & efficiency in companies · Collect information · Create internal materials · (business manuals etc.) · ...


  • Tokyo Manulife Full time

    The Compliance Risk Management Department will be responsible for managing compliance risks across multiple sales channels. · Conducting on-site inspections of sales bases to ensure compliance with risk management regulations. · Maintaining records of all business activities rela ...


  • Tokyo Manulife

    The Compliance Risk Management Department is responsible for executing various initiatives related to compliance risk management within Manulife Financial Corporation. · Maintenance of sales channels (sales staff/agents/banks) through management of subordinates · Cross-sectional ...


  • Tokyo Salesforce ¥4,000,000 - ¥10,000,000 per year

    Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce. · Lead sales expansion in the Japanese small and medium-sized enterprise segment. · Ma ...


  • Japan Atlas Copco ¥2,400,000 - ¥4,800,000 per year

    Leybold employs people on four continents. Many of them have a scientific or technical focus. · The demands of the high-tech industry and the cultural diversity in our globally active company also contributes to an attractive and stimulating working environment at Leybold. · ...


  • Tokyo Oracle ¥6,000,000 - ¥18,000,000 per year

    Sales Operations Analyst is a role at Oracle Japan Strategy & Operations that involves supporting senior executives and business leaders with data-driven insights, business planning, and Go To Market strategy. The position requires experience in sales operations, critical thinkin ...

  • General Manager

    3週間前


    Tokyo XG Partners - Global Executive Search $1,000,000 - $1,500,000 per year

    This is an exciting opportunity to lead our Japanese entity as General Manager. · Drive strategic growth and operational excellence. · Foster a values-driven culture across the organization. · ...


  • Tokyo XG Partners - Global Executive Search ¥15,000,000 - ¥25,000,000 per year

    Lead Japan entity with full P&L responsibility, driving strategic growth, operational excellence, and cultural transformation. · Define vision, lead strategic planning, foster values-driven culture. · Oversee sales, marketing, customer service, product, finance, HR; manage KPIs a ...

  • SC OpEx Specialist

    2週間前


    Tokyo Philips

    Prioritizes and drive performance improvements that will have substantial impact on the business results and on delivering operational excellence to customers. · Contribute to the development and achievement of short and long term company objectives. · Driving a wide range of cro ...


  • Tokyo Salesforce Full time¥4,000,000 - ¥8,000,000 per year

    Lead sales expansion in the Japanese small and medium-sized enterprise segment. This senior sales manager will be responsible for developing and executing revenue growth strategies, identifying opportunities, and driving success at a strategic and operational level. · Manage Acco ...


  • Tokyo Crédit Agricole Assurances ¥12,000,000 - ¥15,000,000 per year

    CALJ is actively growing its creditor protection insurance business (GCL) to answer client needs through a diversified distribution network. · Developing operating strategies. · Improving customer service. · ...


  • Tokyo Oracle ¥5,000,000 - ¥10,000,000 per year

    Business Analyst 3-Ops Job Description: Oracle Japan Strategy & Operations is hiring a Sales Operations Analyst. The Sales Operations Analyst will be responsible for planning and executing sales strategies, managing pipelines, and analyzing data to inform business decisions. · ...


  • Chiyoda Questel ¥5,000,000 - ¥10,000,000 per year

    We are looking for an Onboarding Coordinator to handle new customer introductions to our Equinox platform. · The successful candidate will have excellent communication skills and experience working with customers. · Responsibilities include coordinating system installations,Custo ...


  • Tokyo Radiometer

    We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. · The Sales Representative is responsible for contributing to the company's overall revenue by managing existing clients in ...


  • Tokyo Manulife ¥2,000,000 - ¥2,800,000 per year

    We are seeking an Indirect Procurement Staff or Assistant Manager to join our team at Manulife Financial Corporation. · Procurement activities in indirect materials domain (Regional Procurement collaboration etc.) · Purchasing activities for new contracts and contract renewals (R ...


  • Tokyo オリンパス株式会社 ¥10,000,000 - ¥20,000,000 per year

    We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal st ...


  • Tokyo オリンパス株式会社

    This is a central team responsible for formulating and driving global IT strategies. · We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles.We believe in fostering a non-discriminatory, inclusive work e ...