Community Manager

2ヶ月前


Tokyo JustCo DK (Japan) Co., Ltd Full time

応募条件

  • 英語: 流暢
  • 日本語: 母国語レベル
  • 現在日本在住の方に限ります

説明


JustCo is Asia Pacific's leading flexible workspace provider. We make work better by revolutionizing how people work, empowering our ever-growing community with exceptional flexibility, opportunities and experiences.

Our Community Team is the heart and soul of JustCo. We thrive towards connecting with our members to build, support and promote a strong community so that we can foster members' collaboration and drive excellent service delivery. This role reports to the General Manager, Australia and leads a team of community executives whilst working closely with other functions such as Sales, Workspace, Finance and IT. We would love to have you if you are looking to create equally remarkable experiences for your customers and team alike

In this role, you will be responsible for:

-Leading a team of Community Executives to ensure smooth daily operations of a cluster of centres and an exceptional level of customer service

-Managing the P&L of the centre(s) and preparing monthly centre related reports

-Ensuring seamless members' check-ins/check-outs processes and promptness in resolving any member-related queries/issues

-Leading VIP visits or tours around the centre(s)

-Engaging, developing and maintaining good relationships with members, building management and vendors

-Collaborates with other functions such as Sales, Workspace, Finance and IT to achieve business outcomes

Requirements:

-Strong operations experience with at least 5 years in serviced office, hospitality or related industry

-A natural leader and people person

-Proven ability to adapt to change and flexibility within a dynamic and fast paced working environment

-Analytical and proven problem solving skills

-Knowledge in sales, facilities management, finance advantageous

We will review your application and will contact you within two weeks if you are shortlisted for an interview.

At JustCo, we believe that working does not have to be a dull and lifeless endeavor A career with JustCo presents unlimited opportunities for career and personal growth for every individual. Join us in this exciting time where we revolutionize the future of work



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