Regional Online Community Management

7日前

Tokyo Infineon Technologies Full time
ジャパン オンラインコミュニティマネージメント (勤務地:東京)In your new role you will:
  • Work with a global team of community managers to run user adoption and content generation programs for Infineon Developer Community. Nurture an active and engaged community around our products.
  • Closely interact with internal stakeholders to promote community among distributors and customers in the region.
  • Execute marketing campaigns internally or externally, promoting community and its services.
  • Take prompt actions on customer feedback to improve our quality of service.
  • Regularly track and report key metrics indicating regional user adoption and content growth.
  • Act as the community point of contact for any in-person/online events in the region
  • Help efficient onboarding of community members, by creating help documents and training videos.
  • Connect and maintain a healthy relationship with top contributors from the region, nurture them as community advocates.
  • Define and run incentive programs for contributors.
  • Focus on efficiently translating technical resources such acknowledge articles, application notes etc., into Japanese with the help of contributors.
  • Establish and enforce policies for engagement in Japanese community.
    • You are best equipped for this task if you have:

  • 日本語語学力(ネイティブレベルのコミュニケーション力必須、JLPT N1)
  • 英語語学力(TOEIC750以上) / Business English skill
    (Email/Reading Manual/Conversation/Phone conversation/Teleconference, Business Negotiation)
  • PC スキル(Excel, PowerPoint, Outlook etc.)
  • チームワーカー / Team Working
  • 学士、修士
  • 3 to 5 years of experience in managing online communities, preferably developer communities.
  • Efficient communicator, comfortable interacting with engineers across the globe, as well as Infineon leadership (written & verbal).
  • Prior experience in semiconductor industry would be a plus.
  • Digital marketing expertise would be a plus.
  • Self-motivated, passionate, with the ability to work independently and as part of a global team.
  • Process oriented, with strong analytical and time management skills
  • 日本語の履歴書・職務経歴書・英文のレジュメの3点をご提出ください。

    • Benefits

  • Wide range of training offers & planning of career development
  • International assignments
  • Different career paths: Project Management, Technical Ladder, Management & Individual Contributor
  • Flexible working conditions
  • Part-time work possible, certain conditions apply
  • Monthly works doctor visit, annual flus shot & medical check-up
  • Various restaurants in our office building
  • Aflac insurance from health insurance associates
  • Wage payment in case of sick leave

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