Job Title: Account or Sales Manager
About the Role:
We are seeking a highly motivated and experienced Account or Sales Manager to join our team. The successful candidate will be responsible for improving the hit rate of non-cash refund services, delivering sales targets, and managing a portfolio of Department Stores.
Main Responsibilities:
- Improve Hit Rate of Non-Cash Refund services.
- Delivery of sales targets
- Delivery of account specific contractual obligations and agreed activities at store level
- Improve merchants knowledge and expertise with our services
- Business Statistics analysis, presentation, discussion and action
- Accurate use of CRM to plan, record and report account specific activity
- Creation of support tools
- Initial / ongoing training
- Responding to various questions from merchants
- Collaboration with related departments(IT, Finance, Business Support etc)
- Manage a portfolio of Department Stores
Main KPIs:
- Non-Cash hit-rate (usage of non-cash option such as Credit Card or Alipay, etc)
- No of trainings organized for Department Stores
- Retention of merchant contracts
Requirements:
- Self-motivated, customer focused and target driven
- Team player
- Structured and organised
- Excellent customer relationship and management skills
- Biznss acumen and commercial understanding of all stages of the sales cycle
- Good written / verbal communication and presentation skills
- Ability to sell solutions
- Attitude to solve problems by suggesting solutions
- Good knowledge of MS Office products and CRM tools
- Proactive Attitude
Qualifications:
- Minimum 5 years' experience in Account or Sales Management
- Written and conversational Business Japanese is required
- Written and conversational English is a bonus
- Sales talent with strong results orientation, passion and determination to reach sales targets
- Experience in retail , financial services or tourist / hospitality industry preferred
- The candidate with good network in retail industry will be preferred.
- Hands on experience in proposing, planning and carrying out marketing and sales events.
- Experience working with partners and stakeholders in leading and coordinating technology projects
- Good understanding of inbound travel business
- Demonstrate good presentation skills to conduct training
- Strong relationship building skills
Salary: Estimated salary $80,000 - $100,000 per annum, depending on experience.
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Osaka Global Blue Full timeJob Title: Account or Sales Manager · About the Role: · We are seeking a highly motivated and experienced Account or Sales Manager to join our team. The successful candidate will be responsible for improving the hit rate of non-cash refund services, delivering sales targets, and ...
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